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Barracuda NextGen Firewall X

Huge log files respectively problems with log-viewer

  • Type: Knowledgebase
  • Date changed: 6 months ago
Solution #00005215 
 
Scope:
This solution replies to:
- NG Firewall firmware versions 4.2.x, 5.0.x, 5.2.x
- netfence firmware versions 4.2.x

 
Symptoms:

When filtering logs using exact time-stamps (start from - to) in combination of high log activity it may occur that the log-viewer cannot show the selected time-range.
Sometimes displayed log-lines do not match because there are no log entries fort the time set in filter. Then the latest lines are shown. Latter effect is intended.


 

Solution:

With high log-activity the logwrap sets inaccurate "pointer" for log-viewer. Thus displayed lines and time set in filter do not match.

 

Use the "clear logcache" functionality (contexmenu within the dropdown-tree in log-viewer). 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If this does not help restart logwrapd in "Control" > "Server" tab. That will create the log cache new.

 

 

Link to This Page:
https://campus.barracuda.com/solution/50160000000IKa8AAG