- NG Network Access Client versions 2.0-SPx
- Entegra Client versions 1.0-SPx, 2.0-SPx
This is a "how to" for creating debug logfiles for the NG Network Access Client. Debugging is possible for the personal firewall, the VPN client and the NG Access Monitor.
The debug logs are activated by setting a registry key.
Should the respective key not yet exist, then create a new "DWORD" value and set it to "1" to enable it.
VPN client and Personal Firewall:
HKEY_USERS\.DEFAULT\Software\Phion\phionvpn\settings\Logging
"0" disables the logging, "1" enables it.
Advanced debugging for the Personal Firewall only:
HKEY_USERS\.DEFAULT\Software\Phion\phionvpn\settings\tcpdump
"0" disables the logging, "1" enables it.
NG Access Monitor (aka Health Agent):
HKEY_USERS\.DEFAULT\Software\Phion\phionha\settings\Logging
"0" disables the logging, "1" enables it. Note that the folder is different (phionha instead of phionvpn)
Please make these changes as administrator.
Recent versions of the client create the files immediately after setting the keys, older versions may need a reboot. The files have the following names.
VPN client & Personal Firewall = phions.log
Personal Firewall (advanced) = firewall.log
NG Access Monitor = phionha.log
Note:
If you have installed the full client, and are using version 2.x or higher, it is possible to activate the debug logging (but not the advanced firewall logging) via the "NG Access Monitor".
Open "Tasks" > "Advanced Settings" and set to "Yes" to enable the logs.