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Barracuda NextGen Firewall X

Host Firewall does not start after Patch / Hotfix update

  • Type: Knowledgebase
  • Date changed: 6 months ago
Solution 00005236 

 
Scope:
This solution replies to:
- NG Firewall firmware versions 4.2.x, 5.0.x, 5.2.x
- netfence firmware versions 4.2.x

 
Symptoms:

The Host Firewall does not start after installing of a patch or hotfix. In the "Log" > "fatal.log" and in "Control" > "Server / Service" the message "acpf_mmap_not_present" is displayed at the boxfw module. 


 
Solution:

This message occurs, if the acpf kernel module cannot be reloaded automatically.

Reboot the box to initialize the new acpf module.



Link to This Page:
https://campus.barracuda.com/solution/50160000000IKaTAAW