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Barracuda NextGen Firewall X

Host Firewall does not start after Patch / Hotfix update

  • Type: Knowledgebase
  • Date changed: one year ago
Solution 00005236 

This solution replies to:
- NG Firewall firmware versions 4.2.x, 5.0.x, 5.2.x
- netfence firmware versions 4.2.x


The Host Firewall does not start after installing of a patch or hotfix. In the "Log" > "fatal.log" and in "Control" > "Server / Service" the message "acpf_mmap_not_present" is displayed at the boxfw module. 


This message occurs, if the acpf kernel module cannot be reloaded automatically.

Reboot the box to initialize the new acpf module.

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