Scope:
This solution replies to:
- NG Firewall firmware versions 4.2.x, 5.0.x, 5.2.x
- netfence firmware versions 4.2.x
- NG Firewall firmware versions 4.2.x, 5.0.x, 5.2.x
- netfence firmware versions 4.2.x
Symptoms:
After an update to a newer firmware version the users can't authenticate with RSA-ACE anymore.
Solution:
The phibs service could not read the RSA-ACE configuration file.
Perform the following steps to solve this issue:
1. Export the RSA configuration file from the "Config" > "Box" > "Infrastructure Services" > "Authentication Service" > "RSA-ACE Authentication".
2. Import the configuration file into the "Config" > "Box" > "Infrastructure Services" > "Authentication Service" > "RSA-ACE Authentication" again.
3. Restart the phibs service on this box.
Link to This Page:
https://campus.barracuda.com/solution/50160000000IKakAAG