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Barracuda NextGen Firewall X

Legacy phion appliances L2000 / M5 crash at activating of a 'Broadcom 582x' acceleration card

  • Type: Knowledgebase
  • Date changed: 6 months ago
Solution #00005261 
 
Scope:
This solution replies to:
- NG Firewall firmware versions 4.2.x
- netfence firmware versions 4.2.x

 
Symptoms:

The appliance L2000 / M5 crashes at activation of a Broadcom 582x acceleration card. In the "Log" > "Box" > "System" > "klogd.log" appears following messages.

 

  Info kernel: ACPI: PCI Interrupt Routing Table [\\_SB_.PCI0._PRT]
  Info kernel: ACPI: PCI Interrupt Routing Table [\\_SB_.PCI0.HUB0._PRT]
  Info kernel: ACPI: PCI Interrupt Routing Table [\\_SB_.PCI0.P1AB.PXHA._PRT]
  Info kernel: ACPI-0164: *** Error: No object was returned from [\\_SB_.PCI0.P1AB.PXHA._PRT] (Node 84032780), AE_NOT_EXIST
  Info kernel: ACPI: PCI Interrupt Routing Table [\\_SB_.PCI0.P2AB.PXHA._PRT]
  Info kernel: ACPI-0164: *** Error: No object was returned from [\\_SB_.PCI0.P2AB.PXHA._PRT] (Node 840328e0), AE_NOT_EXIST
  Info kernel: ACPI: PCI Interrupt Routing Table [\\_SB_.PCI0.P2AB.PXHB._PRT]
  Info kernel: ACPI-0164: *** Error: No object was returned from [\\_SB_.PCI0.P2AB.PXHB._PRT] (Node 84032960), AE_NOT_EXIST
  Info kernel: ACPI: PCI Interrupt Routing Table [\\_SB_.PCI0.P3AB.PXHA._PRT]
  Info kernel: ACPI-0164: *** Error: No object was returned from [\\_SB_.PCI0.P3AB.PXHA._PRT] (Node 84032a60), AE_NOT_EXIST
  Info kernel: ACPI: PCI Interrupt Link [LNKA] (IRQs 3 4 *5 6 7 9 10 11 14 15)
  Info kernel: ACPI: PCI Interrupt Link [LNKB] (IRQs 3 4 5 6 7 9 *10 11 14 15)
  Info kernel: ACPI: PCI Interrupt Link [LNKC] (IRQs 3 4 5 6 7 9 10 *11 14 15)
  Info kernel: ACPI: PCI Interrupt Link [LNKD] (IRQs 3 4 5 *6 7 9 10 11 14 15)
  Info kernel: ACPI: PCI Interrupt Link [LNKE] (IRQs 3 4 5 6 7 9 10 11 14 15) *0, disabled.
  Info kernel: ACPI: PCI Interrupt Link [LNKF] (IRQs 3 4 5 6 7 9 10 11 14 15) *0, disabled.
  Info kernel: ACPI: PCI Interrupt Link [LNK0] (IRQs 3 4 5 6 7 9 10 11 14 15) *0, disabled.
  Info kernel: ACPI: PCI Interrupt Link [LNK1] (IRQs 3 4 5 6 7 9 10 *11 14 15)
  Info kernel: PCI: Probing PCI hardware
  Info kernel: PCI: No IRQ known for interrupt pin A of device 00:01.0
  Info kernel: ACPI: PCI Interrupt Link [LNKA] enabled at IRQ 5
  Info kernel: ACPI: PCI Interrupt Link [LNKD] enabled at IRQ 6
  Info kernel: ACPI: PCI Interrupt Link [LNK1] enabled at IRQ 11
  Info kernel: ACPI: PCI Interrupt Link [LNKB] enabled at IRQ 10
  Info kernel: ACPI: PCI Interrupt Link [LNKC] enabled at IRQ 11
  Info kernel: PCI: Using ACPI for IRQ routing
  Info kernel: PCI: Cannot allocate resource region 2 of device 01:00.0
  Info kernel: PCI: Cannot allocate resource region 2 of device 07:00.0


 
Solution:

This messeages means that the box has a problem with IRQ assignment when ACPI is enabled.

 

Info kernel: ACPI-0164: *** Error: No object was returned from [\\_SB_.PCI0.P1AB.PXHA._PRT] (Node 84032780), AE_NOT_EXIST
Info kernel: ACPI: PCI Interrupt Routing Table [\\_SB_.PCI0.P2AB.PXHA._PRT]

 

The L2000 / M5 appliances should have the ACPI option disabled but if this messages occurs the ACPI is enabled.

 

Disable the ACPI option in the BIOS at the menu "Power Management Setup" > "ACPI Function" set to "disabled".

 

 

Link to This Page:
https://campus.barracuda.com/solution/50160000000IKasAAG