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Barracuda NextGen Firewall X

proxy crash with logged line 'Too many queued ntlmauthenticator requests'

  • Type: Knowledgebase
  • Date changed: one year ago
Solution 00005268 

 
Scope:
This solution replies to:
- NG Firewall firmware versions 4.2.x, 5.0.x, 5.2.x
- netfence firmware versions 4.2.x

 
Symptoms:

Proxy service crash with a similar line in "Log" > "<Servername>" > "<Servicename>" > "cache.log":

Error: Too many queued ntlmauthenticator requests (<X> on <Y>)


 

Solution:

Your configuration allows squid to use only <Y> authenticator requests. At the moment <X> authenticator requests are queued.

Configure your settings according your network size. At "Config" > "Box" > "Virtual Servers" > "<Servername>" > "Assigned Services" > "<Servicename>" > "HTTP Proxy Settings" > "Access Control" > "Authentication Settings" you have configured a number of "Authentication Worker" - increase these worker until your proxy runs stable.



Link to This Page:
https://campus.barracuda.com/solution/50160000000IKazAAG