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Barracuda NextGen Firewall X

Config HA-Sync or Rangetree HA-Sync stops with 'Authentication Failed'

  • Type: Knowledgebase
  • Date changed: one year ago
Solution #00005271

This solution replies to:
- NG Firewall firmware versions 4.2.x, 5.0.x, 5.2.x
- netfence firmware versions 4.2.x


The Config-HA-Sync of a Single-Box-HA-System or the Rangetree-HA-Sync failes with "Authentication Failed".



The trust-chain between the two HA-boxes does not work correct.


- Clear the "Dirty sync" as described in KB-Article

- On both boxes change at "Control" > "Box" the "Authentication Level" from "Check Key and IP address" to "No Authentication".




















- Do a initial HA-Sync as described in the Administration Guidance, Chapter High Availability, Point 2.4.4 Step 4 and wait until the sync finishes successful.

- On both boxes change at "Control" > "Box" the "Authentication Level" back from "No Authentication" to "Check Key and IP address".






















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