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Barracuda NextGen Firewall X

NG Access Client with 802.1x - Cisco 2960 - communication problems

  • Type: Knowledgebase
  • Date changed: 2 years ago
Solution 00005287 

This solution replies to:
- NG Network Access Client versions 2.0-SPx
- Entegra Client versions 1.0-SPx, 2.0-SPx


When using NG Access Client 2.0 with the 802.1x feature the following hints can possibly solve or avoid arising problems/issues.

Additional information:
Check out the following soultions:

00005285 ( - "NG Access Client 2.0 with 802.1x - Cisco 2960 switch configuration example"

00005286 ( - "NG Access Client 2.0 with 802.1x - general hints".



There are some communication issues if using netfence entegra 2.0 802.1x features with a Cisco 2960, Software Version 12.2(22). Proper Communication between the NG Access Service radius component and the switch is not possible.

Update the switch to the software version 12.2(50). This should correct this issue.

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