We use cookies on our website to ensure we provide you with the best experience on our website. By using our website, you agree to the use of cookies for analytics and personalized content.This website uses cookies. More Information
Accept
It seems like your browser didn't download the required fonts. Please revise your security settings and try again.
Barracuda Campus Barracuda Campus
Barracuda NextGen Firewall X
Overview Documentation Materials

Back to Knowledgebase

vpn.exe crashes with a runtime error if hardcopy is installed and runs

  • Type: Knowledgebase
  • Date changed: 6 months ago
Solution 00005309 

 
Scope:
This solution replies to:
- NG Network Access Client versions 2.0-SPx
- Entegra Client versions 1.0-SPx, 2.0-SPx

 
Symptoms:
The Barracuda NG Access Client crashes with a runtime error if the software hardcopy is installed and runs. 

 
Solution:
Incompatibiliy between the software hardcopy and NG Access Client. Close the software hardcopy during usage of VPN-Client (no deinstallation necessary).


Link to This Page:
https://campus.barracuda.com/solution/50160000000IKbeAAG