vpn.exe crashes with a runtime error if hardcopy is installed and runs

 

This solution replies to:
- NG Network Access Client versions 2.0-SPx
- Entegra Client versions 1.0-SPx, 2.0-SPx

 

Symptoms:
The Barracuda NG Access Client crashes with a runtime error if the software hardcopy is installed and runs. 

 

Solution:
Incompatibiliy between the software hardcopy and NG Access Client. Close the software hardcopy during usage of VPN-Client (no deinstallation necessary).


Link to This Page:
https://campus.barracuda.com/solution/50160000000IKbeAAG