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Barracuda NextGen Firewall X

vpn.exe crashes with a runtime error if hardcopy is installed and runs

  • Type: Knowledgebase
  • Date changed: 2 years ago
Solution 00005309 

This solution replies to:
- NG Network Access Client versions 2.0-SPx
- Entegra Client versions 1.0-SPx, 2.0-SPx

The Barracuda NG Access Client crashes with a runtime error if the software hardcopy is installed and runs. 

Incompatibiliy between the software hardcopy and NG Access Client. Close the software hardcopy during usage of VPN-Client (no deinstallation necessary).

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