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Barracuda NextGen Firewall X

How to activate the Emergency Quarantine Mode if no network connection is available

  • Type: Knowledgebase
  • Date changed: 6 months ago
Solution #00005323 

 
Scope:
This solution replies to:
- NG Network Access Client versions 2.0-SP2
- Entegra Client versions 2.0-SP2

 
Symptoms:
The NG Access Client does not switch to the "Emergency Quarantine Mode" even if it is configured to do so.



Solution:
With the NG Access client 2.0 SP2 the behaviour regarding the "switch to Emergency Quarantine feature" was changed. If no network connection is active (physical link or WIFI) the client will never switch automatically to the "Emergency Quarantine Mode" even if it is configured in the trustzone to do so.

If someone wants to change this behavior a registry key must be added as follows:

HKEY_USERS\.DEFAULT\Software\Phion\phionha\settings
At this location the DWORD UseOfflineQuarantineMode must be added with the value "1".


Link to This Page:
https://campus.barracuda.com/solution/50160000000IKbsAAG