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Barracuda NextGen Firewall X

Barracuda Web Filter license activation failed

  • Type: Knowledgebase
  • Date changed: 5 months ago
Solution #00005587


Scope:
This solution replies to:
- NG Firewall firmware versions 5.2.x


Symptoms:

It could happen  that the Barracuda Web Filter service is not starting although a valid Energize Update and Base license are imported.  Following Log messages can be found in the URL filter log:

Notice +0200 No serial number found! Barracuda URL filter will not be available. 
Error +0200 No valid Licenses have been found.

or

 

Notice +0000 No valid varracuda RSA key found! Barracuda URL filter will not be available 

 


Solution:

Under specific circumstances it is necessary to enter the serial number and import the RSA key file manually.
That can be done under "URL Filter Service" > "General":

 Serial ?.. Here you have to enter the serial number of the box.
 Key File ? Click on Ex / Import and choose your Barracuda NG Firewall base license file.

 

 

 

 

 

 

 

 





 

Link to This Page:
https://campus.barracuda.com/solution/50160000000ITkJAAW