Feature | Location in Web Interface |
---|---|
Define system-wide telephone settings. | Configuration > Phones |
Synchronize groups via LDAP/Active Directory. | Configuration > Directory Services/LDAP |
Upload a CSV file for user import. | Configuration > User Import |
Create new users and assign extensions. | Extensions > People |
Create system groups. | Extensions > Groups |
Manage incoming calls in the order they are received. Queue behavior is customizable. | Extensions > Inbound Call Queues |
Specify automatic and manual parking extensions and automatic retrieval from call parking on the page. | Extensions > Call Parking Blocks |
Create and manage multi-user conferences. | Extensions > Multi-User Conferences |
Define menu-based dialogues that prompt callers to press a key for different system responses. | Extensions > Automated Attendants |
Define actions for incoming calls. | |
View phones on the system that have not been assigned to a user. Change the primary extension on a phone. | Extensions > Unassigned Phones |
View and manage all extensions in the system. | Extensions > All Extensions |