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Barracuda Phone System

Polycom Phones

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This article refers to Barracuda Phone System and Polycom® phones.

Provision the Phone

Polycom phones are best configured via the phone itself. Use the following steps to configure the phone:

  1. Boot (or reboot) the phone.
  2. Press Setup. Before the countdown finishes, enter the Password 456.
  3. Scroll down to Server Menu, and select Change Server Type to HTTP.
  4. Change Server Address to http://x.x.x.x/provision/ where x.x.x.x is the Barracuda Phone System IP Address.
  5. Press Exit repeatedly until the Exit Option menu displays.
  6. Select Save & Reboot, and allow the phone reboot.
  7. The phone will reboot several times and display various messages about updating BootROM, formatting the file system, etc. Allow the phone to finish updating before assigning it to a user.

    The total boot cycle can take 5-10 minutes, and newly unboxed phones generally take longer to provision because Barracuda Phone System must furst update the phone's firmware. To save time, provision multiple phones simultaneously.

     

  8. After a phone is provisioned by the Barracuda Phone System, its password changes to 2832.

Reset Factory Defaults

If the phone fails to provision, reset its configuration with the following steps:

  1. Press Menu, and select  Settings > Advanced.
  2. Enter the default Password 456.
  3. Select Admin Settings > Select Reset to Defaults > Select Reset Local Config.
  4. When prompted, select Yes.
  5. Allow the phone to reboot. This may take a few minutes.

You can now re-provision the phone.

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