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Barracuda Phone System

Adding VoIP/SIP Provider Accounts - Gateway

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 Navigate to Providers > SIP Accounts and select New SIP Account. In the displayed window, you will see a number of configuration options, many of which are required. These options are:

  • Provider Type – Select the provider type for your connection. If your specific provider is listed, select it, otherwise choose Generic SIP. Some providers will not work unless you select their name from the list.
  • Name – The name of this connection as listed in the Barracuda Phone System UI (also known as the gateway name)
  • Host – Supplied by the provider, this is the IP address or host name of their SIP server.
  • Port – Supplied by the provider, this is the port number used for SIP communications. Almost always will be 5060.
  • Realm – Supplied by the provider, this optional parameter is the SIP authorization realm. Defaults to the value of host if not explicitly set.
  • Username – Supplied by the provider, this parameter is usually the phone number associated with the SIP account.
  • Auth Username – Supplied by the provider, this parameter is used for SIP digest authentication. It is not used if the provider employs IP address-based authentication.
  • Password – Supplied by the provider, this parameter is used with the Auth Username for SIP digest authentication. It is not used if the provider employs IP address-based authentication.
  • Registration – Some providers require registration. If yours does, check this option and select a registration time. Default is 3600 seconds (one hour).
  • Services – Select what services this gateway is to support:
    • Inbound Calls
    • Outbound Calls
    • Fax Transmissions
    • Enable T.38 Re-invite (For providers that support T.38 faxing)
    • Ignore Display Updates (Check this if you are experiencing issues with caller ID displayed on inbound calls)
  • Caller ID Number – Customize the sent outbound caller ID sent on this connection. Specify a phone number that should be sent under these conditions:
    • Always sent
    • Always sent unless overridden
    • Never sent
  • Music On Hold – Specify the music on hold (MOH) scheme for outbound calls made through this gateway. This setting does not affect any incoming calls.
  • Restrict Codecs – Specify the audio codecs, and if applicable for your provider, video codecs, that are allowed on calls made to or from this gateway. G729 licenses are available. Contact Technical Support if you need additional information.
  • Inbound Registration – In some rare cases, the service provider will need to register to your Barracuda Phone System. Check this option to allow incoming SIP registrations from this provider.

Once the new provider connection has been created it appears in the list of SIP providers.

 

Last updated on