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Barracuda Phone System

Patton Analog/ISDN Gateways Quick Reference Guide

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Before installing a Patton Analog/ISDN gateway, verify the device is supported and provisionable. Certain firmware versions support different models. A list of supported devices and respective firmware support can be found at https://www.barracuda.com/products/phonesystem/matrix. 

Initial Setup

Unbox the unit and place or mount it in an appropriate location. Connect the ETH0/0 port on the back of the Gateway to a port on your Ethernet switch. For best results, the Gateway should be on the same subnet as your Barracuda Phone System. Before connecting the power supply, choose the provisioning method you will use:

  • Manual Configuration (see below)
  • A DHCP server with option 66
  • Automatic Provisioning (Note that the Automatic Provisioning service will set the ETH0/0 interface to DHCP when the Gateway is provisioned.)

Manual Configuration

You can provision the Gateway manually using one of two methods:

  • Direct console connection using the included RS-232 to straight-through Ethernet adaptor.
  • Telnet

By default, the Gateway will use DHCP to obtain an IP address automatically. Monitor your DHCP server to determine the device IP address. If you use Telnet, once you have the IP address, use PuTTY or the telnet command to connect to the Gateway Command-line Interface on port 23/tcp. If you use the RS-232 to roll-over adapter, verify that you set the baud rate and parity bits accordingly. Settings for your device can be obtained from the Patton web site. In either cases, the default super-user is administrator and the default password is blank. 

Once you connect, run the following commands: 

profile provisioning PF_PROVISIONING_CONFIG
location 1 http://{Your BPS IP}/provision/$(system.mac).cfg
provisioning execute PF_PROVISIONING_CONFIG 

In the example above {Your BPS IP} should be replaced with the IP address of your Barracuda Phone System. The Gateway will reboot automatically after obtaining the necessary provisioning data. 

Configuration Using a DHCP Server

To let your local DHCP server handle the provisioning server configuration, set it to supply Option 66 in the form of w.x.y.z (where w.x.y.z is the IP of your BPS). It is recommended that you create a DHCP reservation and give the Gateway a fixed IP address. After you configure the DHCP server, power on the unit. The Gateway automatically provisions. This may take several minutes.

Configuration Using Automatic Provisioning

If your BPS has Automatic Provisioning enabled, you can connect the Gateway to the same subnet where the BPS resides and power it on. Refer to Adding Phones for important information before enabling the Automatic Provisioning feature.

Important Note on Automatic and Option 66 Provisioning Methods

Your Patton Gateway will reboot multiple times over a 5-6 minute time period. Before making any configuration changes, please wait for the provisioning process to complete. 

Connecting Trunks, Analog Devices and T1 spans

Depending on the model number of your Patton Gateway, your device might contain FXO ports, FXS ports, or ISDN/PRI ports.

  • FXO ports are used for connections to a Central Office.
  • FXS ports are suitable for analog devices like phones or fax machines.
  • ISDN/PRI ports look like Ethernet ports but are designed to connect to a CSU/DSU provided by a telecommunications provider. Contact your provider to determine if a PRI cross-over or straight-through cable is required.

Configuring External Hardware Ports (FXO and ISDN/PRI)

Each FXO or ISDN PRI port appears on the External Hardware Ports page in the Providers section. You can configure as a built-in FXO or PRI port respectively, and assign routes via the Call Routing page, as you would for a built-in hardware port. For more information on configuring outbound routes, refer to Understanding Outbound Routing and its associated articles. 

Analog Devices and Extensions (FXS)

For Gateways that include FXS ports, each FXS port displays as a phone, initially found in the Unassigned Phones list, in the Extensions section. These phones can be added to users, removed, and managed like any other provisioned phone. 
For more information on the Patton SN4xxx model family, refer to http://www.patton.com/voip-gateway/.

Reset Factory Defaults

If you need to factory reset the gateway, do the following steps:

  1. Turn on the Gateway.
  2. Press the RESET button with a pencil and hold it. To erase all configuration parameters, hold the reset button for about 8 seconds.
  3. Release the button.
  4. The Gateway resets to factory default parameters and the IP resets to DHCP.

It takes several minutes for the Gateway to boot.

Alternate Factory Default Procedure

You can factory reset your Patton using the following method from the CLI:

  • Telnet to the Gateway IP address
  • Log in as administrator
  • Enter the following commands:
    copy factory-config startup-config

  • When prompted to save your changes, enter no

  • When prompted to reload, enter yes

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