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Barracuda Phone System

Polycom IP-7000 VoIP Phone Quick Reference Guide

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This article explains the basic operation of the Polycom IP-7000 VoIP device.

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Soft Keys

  • The four buttons immediately below the LCD display are soft keys.
  • Each soft key performs the action displayed immediately above it.
  • Soft key behavior is context sensitive – the associated soft key action changes according to the current phone state.

Place a Call

  • Enter the desired internal extension or external number, then press the worddavbe13457eb81309dd7eec83cdf4a14dc0.png (make call) button.

Last Number Redial

  • Press the worddav33e93bfc9e775f4333979ae940568afe.png (redial) button just to the left of the 7 key.

Call Hold

  • To place a call on hold, press the Hold soft key.
  • To resume the call, press the Resume soft key.

Call Transfer

Attended Transfer
  • To transfer a call, press the Transfer soft key.
  • Enter the destination number, then press Send.
  • When the destination party answers, announce the caller, and press Transfer again to complete the transfer. To abort the attended transfer operation, press Cancel.
Blind Transfer
  • To transfer a call, press the Blind soft key and enter the destination number.
  • Press the Dial button to connect the remote party to the destination and disconnect yourself from the call.

Ad-Hoc Conference / 3 Way Calling

  • Place (or receive) a call.
  • To add another party to the call, press the worddav8d92cbf2beaaef32dc13eec3edbd5940.png (conference) button.
  • Enter the destination number or extension and press Dial.
  • When the destination party answers, press the conference button again.
  • All parties now join a 3-way call.
  • To place both parties on hold, press Split. You can speak with each party individually and end the call.

Call Forwarding

  • To enable call forwarding, press the worddavc86f7b24c29f1e859f5ce2226f968f14.png (menu) button and then select Features > Forward.
  • Select the type of forwarding to enable, then select a destination.
  • Press the Enable soft key.
  • The phone display indicates when call forwarding is enabled.
  • To disable call forwarding, press the worddavc86f7b24c29f1e859f5ce2226f968f14.png (menu) button and then select Features > Forward. Select the type of forwarding and then press Disable.

Ringer and Speaker Volume

  • To change the ringer volume, when the phone is idle, press the volume up and volume down buttons at the right side of the keypad.
  • To change the volume of the speakerphone, during an active call, press the volume up and volume down buttons.

Mute/Unmute

  • During an active call, press the worddave32835851394872575292aec2725a56d.png (mute) button to toggle mute on and off.

Special Characters

  • When entering a destination with alphanumerics or special characters, pause momentarily between key presses. For example, when dialing **<ext> press *, pause for a moment, press * again, then dial the extension.
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