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Barracuda Phone System

Yealink W52P Wireless DECT IP Telephone Quick Reference Guide

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This article explains the basic operation of the Yealink W52P Wireless DECT IP telephone.

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Yealink Model W52P Wireless DECT Phone and Base Station 

Soft Keys

  • The two buttons immediately below the LCD display are soft keys.

  • Each soft key performs the action displayed immediately above it.

  • Soft key behavior is context sensitive – the associated soft key action changes according to the current phone state.

Place a Call

  • Dial the number, then press the green off-hook key.

Redial

  • To redial the last number, press the green off-hook key twice.

  • To view previously dialed numbers, press the green off-hook key once and then use the up and down arrow keys to scroll through the list. Press the green off-hook key to dial the highlighted phone number.

Voicemail Access

  • To access voicemail messages, dial *98 and press the green off-hook key.

    Depending on your system configuration, you may be prompted for a voicemail PIN number.

Call Hold

  • To place an existing call on hold, press the Options soft key then press the Hold soft key.

  • To retrieve a call on hold, press the Resume soft key.

    If two calls are on hold, press the Resume soft key to resume the current call. Use the up/down arrows or the Swap soft key to swap between the calls.

Call Transfer

  • To transfer a call that is in progress, press the Options soft key and select either Blind Transfer or Transfer (for an attended transfer).

  • Dial the destination number, then press OK.

  • For a blind transfer, the operation is complete.

  • For an attended transfer, wait for the destination party to answer, then announce the caller.

  • Press the Transfer soft key to complete the transfer.

3-Way Calling

  • Place (or receive) a call.

  • To add another party to the call, press the Options soft key and select Conference.

  • Dial the destination number, then press OK.

  • When the destination party answers, press the Conf. soft key.

  • Press the red hangup button to end the conference call.

Call Forwarding

  • When your phone is idle, press OK > worddavb87ef174f939589018421543e8143847.png > Call Forward. The display will show the lines assigned to the handset.

  • Press the up/down arrows to select the desired line, then press OK.

  • Press the up/down arrows to choose the call forward type, then press OK.

  • Select Enabled, then enter the destination number in the Target field.

  • Press the Save soft key to accept the changes.

  • To cancel call forwarding, follow the same steps and select Disabled in the Status field.

Volume Control

  • When your phone is idle, press the left/right arrow keys to decrease or increase volume, then press the Save soft key.

  • During an active call, left/right arrow keys will change the volume of the handset, speakerphone or headset, whichever is active.

Base Station Setup and Handset Registration

Follow these steps to configure the base station and to register handsets. 

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Base Station Diagram

  1. Page key
  2. Registration LED
  3. Network Status LED
  4. Power Indication LED 

Base Station Installation

  • Choose a suitable location for the base station. The base station will need to be near the center of the wireless coverage area.

  • Connect the base station to the local area network (LAN) with an Ethernet cable. The unit can be powered with the supplied A/C adapter or with a power over Ethernet (PoE) port.

  • If you have automatic provisioning enabled on the Barracuda Phone System and the base station is on the same subnet as the Barracuda Phone System, then the base station will be updated and five new unassigned phones will now be available.

NOTE: Some W52P base stations ship with a firmware that does not support automatic provisioning. If this is the case, you will need to manually provision the device. (Instructions below.)

Handset Registration

  • Place the supplied rechargeable batteries into the handset.

  • Charge the handset on the cradle until the charging status icon shows a full charge. Wait until the handset is fully charged before continuing.

  • At the base station, press and hold the worddav0a7e964aec90cc89a901e881a6901e4a.png key for about four seconds. The registration LED will flash slowly, indicating that the base station is in registration mode.

  • On the handset, press OK then select worddav114ab10f3de46ce5b9d952e0072f5bdb.png > Registration > Register Handset.

  • Use the up and down arrow keys to select the base station and press OK.

  • Press OK when the display shows the ID of the base station.

  • Enter the PIN number: 0000

  • Press Done key.

  • The handset will be assigned the next available handset ID, i.e. 1, 2, 3, 4, or 5.

Base Station Manual Provisioning

  • To manual provision your base station, you will need to know the IP address. You can retrieve this from a registered handset by pressing OK > Status > OK > System Status > OK.

  • Log in to the Yealink user interface. The url is http://x.x.x.x where x.x.x.x is the IP address of the Yealink. The default login is Navigate to Phone > Auto Provision. In the Server URL field enter the value http://x.x.x.x/provision/yealink/W52P, where x.x.x.x is the IP address of the Barracuda Phone System.

    • username = admin 
    • password = admin
  • Click the Confirm button, then power cycle the base station. When the base station boots back up it will provision to the Barracuda Phone System.

It may take several minutes for the base station to completely provision.