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Knowledgebase
The Knowledgebase is a searchable database of technical questions and answers to troubleshoot a variety of issues. Compiled by the Barracuda Technical Support team, this interactive tool is designed to be an easy way to solve technical issues.
Knowledgebase Articles (105)
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How do I configure Group Paging on my Barracuda Phone System?
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Why does my Barracuda Phone System return to the login screen after I enter my credentials?
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What information do you have about the End of Life of the Barracuda Phone System?
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What ports should be open for the Barracuda Phone System?
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How do I configure my Barracuda Phone System to use my Brighthouse SIP Account?
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What is the Port Order / Cable Pinout For Barracuda Phone System "B" Model Units?
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How do I Configure the Mail/SMTP Settings on my Barracuda Phone System?
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How do I manually configure my Cisco SPA 8000 to use with my Barracuda Phone System?
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How can support use tcpdump or pcapsipdump to capture IP traffic to/from the Phone System?
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Why am I receiving "System Test XXX Ping: Failed" alerts on my Barracuda Phone System?
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How do I configure my Barracuda Phone System to use my Next Level Internet Services VoIP Account?
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How do I configure my SipDroid Soft-Phone to register on my Barracuda Phone System?
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How do I configure my Cyberdata Brand Paging Device to work with my Barracuda Phone System?
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How do I configure my Cisco SPA 8800 to download its provisioning files from the Barracuda Phone System?
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How do I configure DHCP options on Windows Server 2003 to direct provisioning phones to my Barracuda Phone System?
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What Diagnostic Tests are Available for Troubleshooting on the Barracuda Phone System?
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How do I configure my Barracuda Phone System to use my Megapath SIP Account?
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How do I configure my Barracuda Phone System to make outbound calls?
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How can Support setup a Yealink phone to auto answer internal calls but not external calls
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What steps are necessary for a near seamless replacement (RMA / Hardware Refresh) of a Barracuda Phone System?
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How do I configure backups on my Barracuda Phone System?
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How do I configure Active Directory Synchronization on my Barracuda Phone System?
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How do I configure outbound route restrictions for calls from users, groups, or sites?
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How do I configure my Valcom Brand Paging Device to work with my Barracuda Phone System?
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How do I manually configure my PAP2T to provision from my Barracuda Phone System?
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How Do I add My Barracuda Phone System's Parking Extensions as Line Entries on My Polycom Phone?
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Why are my Polycom Phones randomly rebooting?
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How do I configure my device to connect to my Barracuda Phone System as a Generic SIP device?
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How do I manually configure my Snom M3 IP Phone to download its provisioning files from my Barracuda Phone System?
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How can I configure my Barracuda Phone System to register with my Cisco SPA400 Gateway?
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Does the Barracuda Phone System support Early Media Cut-Through, often used for provider-based outbound authentication?
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Does the Barracuda Phone System support branding?
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Why do I encounter poor call quality, call establishment problems or registration failures when I use a soft or hard phone on a remote network or mobile device?
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How do I configure Multi-User Conferences on my Barracuda Phone System?
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How do I configure Groups on my Barracuda Phone System?
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How do I configure and use Parking Extensions on the Barracuda Phone System?
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How do I configure my 3CX Android client to register to my Barracuda Phone System?
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How do I configure Users on my Barracuda Phone System?
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What is Automatic Provisioning, and how do I configure it on my Barracuda Phone System?
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How do I configure the BOOTP service on Windows Server 2003 to direct provisioning devices to the proper configuration file on my Barracuda Phone System?
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What are security best practices for SIP on the Barracuda Phone System?
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How do I configure Automated Attendants on my Barracuda Phone System?
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How do I configure my Barracuda Phone System to use my Bandwidth.com Account?
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How do I configure Caller ID as private for outbound calls on my Barracuda Phone System?
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What is the Sites feature, and how do I configure it on my Barracuda Phone System(s)?
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What Password Rules or Policies Does my Barracuda Phone System Employ?
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How Do I Configure Find Me Follow Me settings on the Barracuda Phone System?
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What custom Route Parameters are available for outbound calling on My Barracuda Phone System?
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How does the Barracuda Phone System select which CallerID to use for outbound calls?
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How do I configure my Barracuda Phone System to use my Axia VoIP Trunk Service?
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How do I manually configure my Linksys/Cisco SPA 2102 device to provision from the Barracuda Phone System?
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How do I manually configure my Cisco SPA series IP Phone to download its provisioning files from the Barracuda Phone System?
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How do I configure my Polycom Spectralink 8400 series phone to connect to my Barracuda Phone System?
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How do I configure an X-Lite version 3.x softphone to connect to my Barracuda Phone System?
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How do I manually configure my Aastra IP Phone to download it's provisioning files from the Barracuda Phone System?
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How do I configure multiple Barracuda Phone Systems to call directly when placing internal calls?
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How do I configure my Cisco SPA301 to connect to the Barracuda Phone System?
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What is the Event Log, and how do I configure the Barracuda Phone System to send email alerts on these events?
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What Conference Control Features are available on the Barracuda Phone System?
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How do I configure my Barracuda Phone System to send and receive calls with my Asterisk Server?
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How do I Format Regular Expressions for use with the Barracuda Phone System?
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How do I manually configure my Polycom Soundpoint to download its provisioning files from my Barracuda Phone System?
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How do I manually configure my Linksys-Cisco Pap2T IP phone adapter with my Barracuda Phone System?
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How do I manually configure my Snom 3xx Series IP Phone to download its provisioning files from my Barracuda Phone System?
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How do I configure the Buddy Watch or Speed Dial Feature on my Polycom Phones?
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How do I configure Authentication Based (Pin) Outbound Call Restrictions on My Barracuda Phone System?
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How do I Configure Provisioned Phones on the Barracuda Phone System on Firmware 2.5.005.060 and Earlier?
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How do I configure my ALGO 8028 SIP Doorphone to work with my Barracuda Phone System?
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How do I configure my Barracuda Phone System to use my Knology Account?
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How do I Provision my Audiocodes MP124 FXS server to my Barracuda Phone System?
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How can I block Premium (ie 900) calls from beng placed from my Barracuda Phone System?
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How do I configure my Cisco 7900 series phones to get their provisioning from my Barracuda Phone System?
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How can I configure my Grandstream GXW4104 or GXW4108 ATA device for use with my Barracuda Phone System?
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How do I configure Advanced Call Routers on my Barracuda Phone System?
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How do I Configure Shared Line Appearance on my Barracuda Phone System?
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Does the Barracuda Phone System support the use of Analog Modems, or Alarm Lines?
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How do I configure my Barracuda Phone System to use my Bandtel Account?
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How can I use the Barracuda Phone System's REST API to pull CDR data?
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How do I determine the URL to use for a ShoutCast media stream?
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How do I configure my Acrobits Soft-Phone to register with my Barracuda Phone System?
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How do I configure my Barracuda Phone System and a third party PBX to allow internal calls between systems?
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How do I configure Call Queues on my Barracuda Phone System?
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How do I manually configure my Yealink phone to download its provisioning files from my Barracuda Phone System?
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How do I manually configure my Snom PA1 to download its provisioning files from my Barracuda Phone System?
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How do I configure a Cisco SPA phone to do auto-dial or hotline to my Barracuda Phone System?
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How do I Configure Provisioned Phones on the Barracuda Phone System on Firmware 2.6 and Later?
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How do I configure my Barracuda Phone System to accept inbound calls?
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How do I manually configure my Snom 8xx Series IP Phone to download its provisioning files from my Barracuda Phone System?
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Why Can't I Upload a Newer Phone Firmware Version to My Barracuda Phone System?
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How do I manually configure my Cisco SPA 112 or 122 ATA to provision from my Barracuda Phone System?
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What is QoS and does my Barracuda Phone System support it?
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How can Support troubleshoot provisioning problems on a Barracuda Phone System?
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How do I configure the Web Application Popup Feature on my Barracuda Phone System?
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How do I configure remote voicemail access on my Barracuda Phone System?
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What is a SIP ALG, and how does it affect the Barracuda Phone System?
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How do I configure Inbound Faxing on my Barracuda Phone System?
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What web browsers are supported for use with my Barracuda Phone System?
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How do I exempt traffic to and from my Barracuda Phone System from my Barracuda Web Filter's scanning rules?
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How do I configure my Barracuda Phone System to identify phones at different physical sites separately?
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How do I configure my Gigaset S675 IP Wireless DECT Phone to work with my Barracuda Phone System?
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How do I configure my Barracuda Phone System to work with VLANs?
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How should I configure the network settings on my Barracuda Phone System?
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How do I configure my LifeSize Phone to register to my Barracuda Phone System?
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How do I configure my Barracuda Phone System to use my 8x8 (Packet8) Account?
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How Do I configure my Snom M9 wireless system for use with my Barracuda Phone System?