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Knowledgebase

The Knowledgebase is a searchable database of technical questions and answers to troubleshoot a variety of issues. Compiled by the Barracuda Technical Support team, this interactive tool is designed to be an easy way to solve technical issues.

Knowledgebase Articles (44)

• Why do I encounter poor call quality, call establishment problems or registration failures when I use a soft or hard phone on a remote network or mobile device?

  • 2 years ago
• Why does my Barracuda Phone System return to the login screen after I enter my credentials?

  • 2 years ago
• Why am I receiving "System Test XXX Ping: Failed" alerts on my Barracuda Phone System?

  • 2 years ago
• Why are my Polycom Phones randomly rebooting?

  • 2 years ago
• What steps are necessary for a near seamless replacement (RMA / Hardware Refresh) of a Barracuda Phone System?

  • 2 years ago
• What is Automatic Provisioning, and how do I configure it on my Barracuda Phone System?

  • 2 years ago
• What information do you have about the End of Life of the Barracuda Phone System?

  • 2 years ago
• What is the Port Order / Cable Pinout For Barracuda Phone System "B" Model Units?

  • 2 years ago
• What ports should be open for the Barracuda Phone System?

  • 2 years ago
• What Diagnostic Tests are Available for Troubleshooting on the Barracuda Phone System?

  • 2 years ago
• How should I configure the network settings on my Barracuda Phone System?

  • 2 years ago
• How do I manually configure my PAP2T to provision from my Barracuda Phone System?

  • 2 years ago
• How do I manually configure my Snom M3 IP Phone to download its provisioning files from my Barracuda Phone System?

  • 2 years ago
• How do I manually configure my Cisco SPA 8000 to use with my Barracuda Phone System?

  • 2 years ago
• How do I configure my 3CX Android client to register to my Barracuda Phone System?

  • 2 years ago
• How do I configure Multi-User Conferences on my Barracuda Phone System?

  • 2 years ago
• How do I configure my Valcom Brand Paging Device to work with my Barracuda Phone System?

  • 2 years ago
• How do I configure Groups on my Barracuda Phone System?

  • 2 years ago
• How do I configure and use Parking Extensions on the Barracuda Phone System?

  • 2 years ago
• How do I configure Users on my Barracuda Phone System?

  • 2 years ago
• How do I configure outbound route restrictions for calls from users, groups, or sites?

  • 2 years ago
• How do I configure Active Directory Synchronization on my Barracuda Phone System?

  • 2 years ago
• How do I configure my SipDroid Soft-Phone to register on my Barracuda Phone System?

  • 2 years ago
• How do I configure my Barracuda Phone System to make outbound calls?

  • 2 years ago
• How do I configure backups on my Barracuda Phone System?

  • 2 years ago
• How do I configure my Barracuda Phone System to use my Megapath SIP Account?

  • 2 years ago
• How do I configure the BOOTP service on Windows Server 2003 to direct provisioning devices to the proper configuration file on my Barracuda Phone System?

  • 2 years ago
• How Do I add My Barracuda Phone System's Parking Extensions as Line Entries on My Polycom Phone?

  • 2 years ago
• How do I configure my device to connect to my Barracuda Phone System as a Generic SIP device?

  • 2 years ago
• How do I configure DHCP options on Windows Server 2003 to direct provisioning phones to my Barracuda Phone System?

  • 2 years ago
• How do I configure my Cyberdata Brand Paging Device to work with my Barracuda Phone System?

  • 2 years ago
• How do I configure my Barracuda Phone System to use my Next Level Internet Services VoIP Account?

  • 2 years ago
• How Do I configure my Snom M9 wireless system for use with my Barracuda Phone System?

  • 2 years ago
• How do I configure my Barracuda Phone System to use my 8x8 (Packet8) Account?

  • 2 years ago
• How do I configure Group Paging on my Barracuda Phone System?

  • 2 years ago
• How do I Configure the Mail/SMTP Settings on my Barracuda Phone System?

  • 2 years ago
• How do I configure my Barracuda Phone System to use my Brighthouse SIP Account?

  • 2 years ago
• How do I configure my LifeSize Phone to register to my Barracuda Phone System?

  • 2 years ago
• How do I configure my Cisco SPA 8800 to download its provisioning files from the Barracuda Phone System?

  • 2 years ago
• How can Support setup a Yealink phone to auto answer internal calls but not external calls

  • 2 years ago
• How can support use tcpdump or pcapsipdump to capture IP traffic to/from the Phone System?

  • 2 years ago
• How can I configure my Barracuda Phone System to register with my Cisco SPA400 Gateway?

  • 2 years ago
• Does the Barracuda Phone System support Early Media Cut-Through, often used for provider-based outbound authentication?

  • 2 years ago
• Does the Barracuda Phone System support branding?

  • 2 years ago