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Barracuda Phone System

How do I configure Multi-User Conferences on my Barracuda Phone System?

  • Type: Knowledgebase
  • Date changed: 2 years ago
Solution #00005358

 

Scope:

This solution applies to all Barracuda Phone Systems.

 

Answer:

Multi-User Conferences on the Barracuda Phone System provide a convenient way to hold conferences and remote meetings without the need for a third party service.

Creating a new Multi-User Conference:
  1. Navigate to Extensions > Multi-User Conferences and click on the button to Add New Conference.
  2. Enter a recognizable name in the box Conference Name.
  3. Select either a single extension, or a block of extensions for the conference.
    • Creating a conference on a Block Extension will create a block of dynamic conferences. Conference extensions within a Block will all lead to different individual conference rooms.
  4. Select a Music on Hold class for the parking lot.
  5. Click the button labeled ADD to save your settings.
Configure your new Conference:
  1. Navigate to Extensions > Multi-User Conferences and click on the name of your conference.
  2. Enter a recognizable name in the box Conference Name.
  3. If desired, create an Access Code for the conference by entering the same code twice in the boxes and click the button to Change access code.
  4. Assign groups to View and/or Moderate your conference by typing the Groups name or Extension in the field labeled Add a Group and clicking the button labeled Add. You assign a group as moderator by checking the Mod Checkbox next to the member groups name.
    • Conference members and moderators can manage the conference through their Call Control Client.
  5. If desired, you can assign an external number to the conference so that callers can connect directly to the conference. You can do this by selecting external number in the secondary numbers section and selecting an unassigned external number from the drop-down list. This option is only available for conferences which have a single extension.
Important Note - Barracuda strongly recommends assigning an Access Code to ANY conference which is available to external callers.


Link to this page:

https://campus.barracuda.com/solution/50160000000ILvxAAG