Before you begin
- Make sure that you have a valid SSL certificate signed by a trusted root Certification Authority (CA) or a self-signed certificate. If you are using a self-signed certificate, you must import it to the local certificate store on all the client machines on which you want to use Outlook.
- If required, open port 443 on your internal firewall so that the Barracuda SSL VPN can communicate with the Exchange Server.
- Create an Authentication Scheme using a Microsoft Active Directory Server user database.
Step 1. Configure the Barracuda SSL VPN
Configure the Barracuda SSL VPN to act as an RPC Proxy.
- Log into the SSL VPN web interface.
- Open the Mange System > RESOURCES > Configuration page.
- Verify that you have selected the correct user database on the top right of the page.
- In the Outlook section, configure the following settings:
- In the Exchange Server field, enter the Exchange server's hostname.
- In the Exchange Port field, enter
443(unless you have configured the Exchange server to listen on a different port).
- In the Protocol area, select the HTTPS option.
- In the Authorized Policies section, select one or more policies that contain the users that should have access to the Outlook proxy and click Add to add them to the Selected Policies area.
- Click Save Changes.
Step 2. Configure the Exchange server
For each Exchange server, complete the following steps:
- Open the Exchange 2013 web interface.
- From the left hand panel of the Exchange admin center page, go to servers and select servers from the main menu.
- Double click the Exchange Server that you want to configure.
- From the left hand panel of the server configuration window, select Outlook Anywhere.
- Enter the external host name for your Exchange Server, for example: mail.mycompany.com.
Set the authentication type to Basic. By default, authentication is set to NTLM, which does not work for clients that are connecting from a different domain than the Exchange Server.
Step 3. Configure the Outlook 2013 client
On the client’s Windows system, configure the Outlook 2013 client:
- Open the Control Panel.
- Double-click the Mail.
- Click Show Profiles.
- Click Add to add a new mail profile.
- Enter a unique name for the mail profile and click OK.
- Select the Manually configure server settings or additional server types option and click Next.
- Select the Microsoft Exchange or compatible service option and click Next.
- In the Server field, enter the Barracuda SSL VPN hostname, for example:
- In the User Name field, enter your username in the following format:
username@domain.Do NOT click Check Name.
- Click More Settings.
- Select the Connection tab.
- In the Outlook Anywhere section, select the Connect to Microsoft Exchange using HTTP option and click Exchange Proxy Settings...
- In the Connection settings section, complete the following steps:
- In the Use this URL to connect to my proxy server for Exchange field, enter the Barracuda SSL VPN hostname.
- Check the option for On fast networks, connect using HTTP first, then connect using TCP/IP.
- Check the option for On slow networks, connect using HTTP first, then connect using TCP/IP.
- In the Proxy authentication settings area, select Basic Authentication from the Use this authentication when connecting to my proxy server for Exchange drop-down menu.
- Click OK and then click Next.
- The Exchange Server prompts you to connect and requests your credentials:
- In the User Name field, enter your username using the following format: domain\username
- In the Password field, enter your password and click OK.
- Click Finish and then click OK.
Step 4. Test the configuration from an external network
Use the following procedure to determine if your Outlook 2013 clients are successfully connecting to your Exchange Server 2013 using Outlook Anywhere:
- From the command line, start outlook.exe /rpcdiag. The Outlook email client and an extra diagnostic window opens. Keep this window open to test your configuration.
- If prompted, select the new Outlook profile and click OK.
- The Exchange Server prompts you to connect and requests your credentials. Using the format domain\username, type your username and password, and click OK. The Outlook client then retrieves the client’s email from the Exchange Server through the Outlook Anywhere connection.
- Check the Connection Status window.
When the Outlook client is fully connected, you will see 4 connections (2 Mail types and 2 Directory types) to your Exchange Server. All of these connections should show a connection (Conn) type of HTTPS. If they do, the test is successful.
Troubleshooting Outlook Anywhere
If the connection type is TCP/IP, then the Outlook client is connected directly to the Exchange Server and is not using RPC. If this is the case, verify the following points to troubleshoot the issue:
- Verify your Outlook 2013 client configuration.
- Verify your Exchange Server 2013 configuration.
- Verify that you have a valid SSL certificate signed by a trusted root Certification Authority (CA) or a self-signed certificate installed on the Barracuda SSL VPN.
- If you are using a self-signed certificate, verify that you have imported it to the local certificate store on all the client systems that are using Outlook 2013.
- If required, verify that you have opened port 443 on your internal firewall for the Barracuda SSL VPN to communicate with your Exchange Server.
- Make the appropriate Outlook and Exchange Server configuration changes, and test your configuration from your external network.