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Knowledgebase
The Knowledgebase is a searchable database of technical questions and answers to troubleshoot a variety of issues. Compiled by the Barracuda Technical Support team, this interactive tool is designed to be an easy way to solve technical issues.
Knowledgebase Articles (247)
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Why does persistence for my load balanced RDP terminal servers not work properly via my Barracuda SSL VPN?
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How do I load additional Cryptography Extension files to my Barracuda SSL VPN?
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How can I reset the ssladmin password from the appliance interface of my Barracuda SSL VPN?
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Why is VOIP not working through SSL Tunnels on my Barracuda SSL VPN?
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Why don't my open files get locked when using Mapped Drives on my Barracuda SSL VPN?
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Why do Host File Redirect Tunneled Web Forwards on my Barracuda SSL VPN not launch when I am running Skype?
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How do I configure VMWare View clients for use with my Barracuda SSL VPN?
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How many lines are kept in the Audit and Activity logs on my Barracuda SSL VPN?
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Why does launching a Mac RDC connection not work on my Barracuda SSL VPN?
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Can I use certificate authentication for more than one database on my Barracuda SSL/VPN?
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How can I use Citrix Receiver with the Barracuda SSLVPN?
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How can I configure Outlook Anywhere / Outlook RPC over HTTPS for Outlook 2007 on my Barracuda SSL VPN?
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How can the Barracuda SSL VPN be used as a PPTP server?
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How can I configure a Mobile Device to access the Barracuda SSL VPN through PPTP?
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How can I enable Promiscuous Mode for my Barracuda SSL VPN Vx?
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How do I publish extra subnets for Network Connector in my Barracuda SSL VPN?
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How to resolve Chrome/Firefox complaining about weak Diffie-Hellman key?
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Why can’t I ping my network devices when logged into the Network Connector on my Barracuda SSL VPN Vx?
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What Operating Systems and Browsers are compatible with my Barracuda SSL VPN?
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What steps are necessary for a seamless replacement (RMA / Hardware Refresh) of a Barracuda SSL VPN?
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How can I manually make a backup of my Barracuda SSL VPN's configuration and restore it?
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How do I setup Win7 to connect to the SSL VPN using IPsec without using the pre-configured installation file?
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How do i get network connector working on Hyper-V?
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How do I configure bulksms with OTP?
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How can I remap keys in my TN5250J Application using the Barracuda SSL VPN?
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How can I correct problems connecting a Server Agent to my Barracuda SSL VPN?
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What is the safest way to upgrade my clustered Barracuda SSL VPN?
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What is the Microsoft RDP Client extension on my Barracuda SSL VPN?
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Why do I keep getting 404 errors in Outlook Web Access on my Barracuda SSL VPN?
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What is the SSL VPN Agent on my Barracuda SSL VPN?
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How do I remove Network Connector client configurations on OS X for my Barracuda SSL VPN?
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Can I use PhoneFactor to log on to my Barracuda SSL VPN?
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I cannot connect using ActiveSync on my Barracuda SSL VPN.
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How can I fix DNS-related Network Connector problems on OS X via my Barracuda SSL VPN?
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How can I resolve the issue where my PC's hard drive is running out of free space after using Mapped Drives on my SSL VPN?
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How do I mitigate against any Java vulnerabilities on my client machine when using the Barracuda SSL VPN?
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How do I re-enable Java on my Mac for use with the Barracuda SSL VPN after it was disabled by updates?
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How can I protect my Barracuda SSL VPN from BEAST attacks?
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Why can't I download the Network Connector Windows Client in IE7 or IE8 on my Barracuda SSL/VPN?
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How do I forward ports through my Firewall/Router to my Barracuda SSL VPN?
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Why does the connection time out using a hostname when I connect to the Network Connector on a Barracuda SSL VPN?
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If I use the Tunnelblick client on my Mac to connect to the SSL VPN, why do I get 2 IP addresses?
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How can I configure my Barracuda SSL VPN to use Client Certificate Authentication with Internal Certificates?
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How can I set up an authentication scheme to accept Active Directory certificates on my Barracuda SSL VPN?
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How can I force Multi Factor Authentication on users using the Barracuda Network Connector, IPSEC, or PPTP VPN connection to the SSLVPN?
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Can I use multi-factor authentication schemes for Network Connect resources on my Barracuda SSL VPN?
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How can I use network connector to auto-mount network shares on my Barracuda SSL VPN upon connection when using Windows?
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How do I enable split tunnelling VPN behavior on Windows using the Barracuda SSL VPN?
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Can I install Unlimited Strength Java Cryptography Extension Policy files on my Barracuda SSL VPN?
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How do I create an Outlook Web Access Web Forward using Web Forward Templates on my Barracuda SSL VPN?
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How do I create a Citrix Web Access Web Forward using Web Forward Templates on my Barracuda SSL VPN?
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What are Application Categories on my Barracuda SSL VPN?
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Why is the Barracuda SSL VPN Firmware version 2.2 so much larger than previous versions?
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How can I manage multiple user databases on my Barracuda SSL VPN?
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How do I manually configure a Web Forward for Outlook Web Access 2010 using Form Authentication on my Barracuda SSL VPN?
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How do I create a web forward for SharePoint or SharePoint Services on the Barracuda SSL VPN?
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How do I manually configure a Web Forward for Citrix Web Access on my Barracuda SSL VPN?
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How do I manually configure a Web Forward for Outlook Web Access 2000/2003 using Form Authentication on my Barracuda SSL VPN?
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How do I manually configure a Web Forward for Outlook Web Access 2007 using Form Authentication on my Barracuda SSL VPN?
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Can I set accounts to lockout after X number of failed attempts on my Barracuda SSL VPN?
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How do I setup my Mac OS X computer to allow VNC connections from the Barracuda SSL VPN?
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What are Web Forward Templates for the Barracuda SSL VPN?
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Which Web Forward templates are currently available for the Barracuda SSL VPN?
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Why can’t I upload files larger than 10 MB when using Network Places or Web Forwards on my Barracuda SSL VPN?
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Is there a limit to the size of a file that can be uploaded through Network Places on my Barracuda SSL VPN?
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What is Barracuda SSL VPN Remote Assistance?
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Why are users having trouble logging in when multiple user databases exist on my Barracuda SSL VPN?
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How do I configure PIN authentication for my SSL VPN?
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How do I configure XenDesktop with my Barracuda SSL VPN?
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How can the Barracuda SSL VPN be used as an IPsec server?
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How can I configure a Mobile Device to access the Barracuda SSL VPN through IPsec/L2TP?
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Why aren't my users appearing on the Accounts/Groups page after I added a new user database on my Barracuda SSL VPN?
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How can I resolve installation issues with the Barracuda SSL VPN Network Connector on Windows Vista/7?
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How do I cluster two or more Barracuda SSL VPNs?
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How can I configure clustering on the Barracuda SSL VPN without the use of a Barracuda Load Balancer?
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How do I fix an "AgentLauncher not found" error on my Barracuda SSL VPN?
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Why can I only launch one path-based web forward at a time on my Barracuda SSL VPN?
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Why can't I start a program or connection when I RDP to a Windows 7 or 2008 environment utilizing the Barracuda SSL VPN?
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Why are the Mapped Drives on my Barracuda SSL VPN running so slowly?
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How can I log in to my standalone network connector if I have multiple user databases on my Barracuda SSL VPN?
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How can I assign resources to a policy from the Policy screen on my Barracuda SSL VPN?
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How do I setup and configure Dual Network Connectors (NIC) on my Barracuda SSL VPN model 680 or 880?
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What does the “You have been rejected access based on current system policy..." login error mean on my Barracuda SSL VPN?
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What do Energize Updates provide for the Barracuda SSL VPN?
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How can I secure the ssladmin account on my Barracuda SSL VPN?
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How can I configure my Barracuda SSL VPN to only allow access during certain hours?
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How many simultaneous user connections are supported on my Barracuda SSL VPN?
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What steps should I take to install and configure my new Barracuda SSL VPN?
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Why is a customer’s Barracuda SSL VPN UI unreachable and the log file is producing errors stating there are "Too many open files"?
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What is a Profile on my Barracuda SSL VPN and how can I configure one?
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My password has been changed but I get a message asking to enter my old password when logging on to my Barracuda SSL VPN?
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How can I change the appearance of my Barracuda SSL VPN?
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Is my Barracuda SSL VPN fully compatible with Internet Explorer 9?
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Is the Barracuda SSL VPN compatible with an iPhone or iPad?
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How can I set Time Restrictions for policies on my Barracuda SSL VPN?
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Do I need to install client software when using my Barracuda SSL VPN?
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Are there any issues with using my Barracuda SSL VPN with Windows 7?
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Why are users not able to setup PINs consisting of sequential numbers (e.g. 1234) on my Barracuda SSL VPN?
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Why am I receiving an error that states "A path used by this reverse proxy web forward is already being used" from my Barracuda SSL VPN?
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Why can’t I configure Client Certificate Authentication when my Barracuda SSL VPN is clustered?
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Why isn't my Network Connector working with OS X version 10.7 Lion on my Barracuda SSL VPN?
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How do I create and copy resources across User Databases on my Barracuda SSL VPN?
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What does it mean when the agent log from my Barracuda SSL VPN says that the user does not have access to any drives?
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How can I configure an L2TP/IPsec server to work with by Barracuda SSL VPN unit?
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How can I duplicate configurations for multiple user databases on my Barracuda SSL VPN?
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Why does my Barracuda SSL VPN's web forward display 404 errors in IE8 or IE9 but not on other browsers?
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How can I install the Barracuda SSL-VPN Server Agent in a 64 bit environment?
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What do the Network Connector Client Indicator lights mean on my Barracuda SSL-VPN unit?
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What can I do if I have configured Active Directory to include an OU with the SSL VPN access group but the users are still not available?
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What is the Server Agent and how can I configure it on my Barracuda SSL VPN?
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Why is it not possible to configure both DNS and Routing for Mac OS X Network Connector Client Configurations on my Barracuda SSL VPN?
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How do I configure the SMTP connections on my Barracuda SSL VPN?
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What can I do if resources that were previously available to users are no longer being displayed in the User Console section of my Barracuda SSL VPN?
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What are mapped drives and how are they accessed by the Barracuda SSL VPN?
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What level of Mobile Device Support is available on the Barracuda SSL VPN?
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How can I configure Read/Write connectivity between the Barracuda SSL VPN and the Domain Controller?
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How can an administrator change a user's Active Directory or LDAP password through the Barracuda SSL VPN?
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How can I restrict access on my Barracuda SSL VPN based on OUs and Authentication Schemes?
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Why do Barracuda SSL VPN Network Connector sessions keep disconnecting when I use a wireless card?
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What does the Barracuda SSL VPN Syslog monitor and how can I configure it?
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What does the error "Failed to Synchronize. The agent failed to register within the allowed time period." mean when launching the Barracuda SSL VPN Agent?
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How can I configure Outlook Mobile Access on the Barracuda SSL VPN?
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Why are users being disconnected from the Barracuda SSL VPN while the SSL VPN Agent is launched?
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What is the User Database Host setting on the Barracuda SSL VPN?
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How can I create and utilize Resource Categories on a Barracuda SSL VPN?
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What effect does deleting the Everyone Policy have on my Barracuda SSL VPN?
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How can I configure Outlook RPC over HTTPS in Outlook 2003 to connect to Exchange via my Barracuda SSL VPN?
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How can I use SafeNet iKEY 2032 with my Barracuda SSL VPN?
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What does the error ‘Cannot connect to site, DNS error' mean when using IE6 and Network Places on my Barracuda SSL VPN?
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How can I upload an SSL certificate from GeoTrust to my Barracuda SSL VPN?
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How can I upload an SSL certificate from Godaddy to my Barracuda SSL VPN?
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How is OCSP Authentication configured on the Barracuda SSL VPN?
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How can I change the number of days before password expiry for the default user database on my Barracuda SSL VPN?
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What is the virtual keyboard and how can it be configured on my Barracuda SSL VPN?
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How can I use the Reverse Proxy with no paths on my Barracuda SSL VPN?
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Why do I sometimes get prompted for my password on my Barracuda SSL VPN?
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How can I configure One-Time Password via Email on my Barracuda SSL VPN?
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What are the options available for configuring passwords in my Barracuda SSL VPN?
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How do I use my Clickatell SMS service with my Barracuda SSL VPN for One-Time Password?
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What is the One-Time Password authentication on my Barracuda SSL VPN?
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How do I configure One-Time Password via SMS on my Barracuda SSL VPN?
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What are Barracuda SSL VPN Resource Categories?
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How can an assistant answer a Remote Assistant Request for the Barracuda SSL VPN?
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How can a user create a Remote Assistance Request for the Barracuda SSL VPN?
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What are the Remote Assistance Access Rights for my Barracuda SSL VPN?
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What is Mail Checking on my Barracuda SSL VPN?
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What is Outlook RPC over HTTPS and how can I configure it on my Barracuda SSL VPN?
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What is the OU Filter for on my Barracuda SSL VPN?
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How can I use RSA SecurID with my Barracuda SSL VPN?
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How can I use Secure Computing SafeWord with my Barracuda SSL VPN?
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How can I use VASCO Digipass Token with my Barracuda SSL VPN?
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How can I use Aladdin eToken PRO with my Barracuda SSL VPN?
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How do I configure OpenGroupware in Reverse Proxy on my Barracuda SSL VPN?
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Why am I prompted for my password when accessing a resource on my Barracuda SSL VPN?
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Why can't I see which groups a user is a member of on Windows SBS 2003 on my Barracuda SSL VPN?
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What is the Active Directory Service Account on my Barracuda SSL VPN and why do I need one?
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Why can’t I access my SSL VPN interface after upgrading to firmware version 2.0 on my Barracuda SSL VPN?
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How do I configure Domino Web Access on my Barracuda SSL VPN?
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How do I configure Novell eDirectory on my Barracuda SSL VPN?
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What is a Web Forward and how can I configure one on my Barracuda SSL VPN?
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How can I restrict the ssladmin account on my Barracuda SSL VPN to use a specific IP range through Network Access Control?
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Why does my Barracuda SSL VPN take a long time to boot for the first time?
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How can I upload an SSL certificate from Globalsign to my Barracuda SSL VPN?
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Where did the configuration options move to on my Barracuda SSL VPN after upgrading to firmware version 2.0?
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How do I upload a TC Trustcenter SSL certificate on my Barracuda SSL VPN?
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How can I upload an SSL certificate from Comodo/InstantSSL to my Barracuda SSL VPN?
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Why am I getting the error “There was a problem with one or more entries, access not allowed at this time, please contact your administrator” when attempting to login to the Barracuda SSL VPN?
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How can I enable access to Users and Groups in Child Domains with my Barracuda SSL VPN?
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How can I upload an SSL certificate to my Barracuda SSL VPN?
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How can I configure my Barracuda SSL VPN to only allow access from certain IP addresses?
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How do I force RDP to use multiple monitors with my Barracuda SSL VPN?
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Which browsers support the Web Folders feature on my Barracuda SSL VPN?
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How can I use custom Active Directory attributes on my Barracuda SSL VPN?
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What is Network Access Control (NAC) on my Barracuda SSL VPN?
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Why do I need to enable Agent Checking to be able to perform certain types of NAC Checking?
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What can I do if I am having trouble using Network Connector when my Barracuda SSL VPN is located in a public IP range?
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What is an Application on my Barracuda SSL VPN and how can I configure one?
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Why does the “Wake on LAN” feature not function when the Barracuda SSL VPN is installed in a DMZ environment?
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What user database types are supported on my Barracuda SSL VPN?
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Why am I unable to publish extra subnets for Mac clients using Network Connector for my Barracuda SSL VPN in firmware version 1.6?
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How can I automatically launch resources upon user login on my Barracuda SSL VPN?
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Why is NAC reporting “No Antivirus Detected” and blocking access to the Barracuda SSL VPN when I have an up-to-date anti-virus installed?
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How can I configure Network Connector on my Barracuda SSL VPN?
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What are the client machine software requirements of my Barracuda SSL VPN?
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Where do I start when troubleshooting my Barracuda SSL VPN?
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Why is a RDP Application failing to forward the provided login credentials for every login attempt with a Barracuda SSL VPN?
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Why does the Barracuda SSL VPN UniTTY extension incorrectly display the text cursor on some Macintosh systems?
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What are NAC Exceptions on my Barracuda SSL VPN?
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How can I upload a certificate to the Barracuda SSL VPN that has two or more chain certificates?
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How do I use the standalone Network Connector client in Windows on my Barracuda SSL VPN?
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How do I use the standalone Network Connector client in OS X (Mac) on my Barracuda SSL VPN?
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How do I configure Network Access Control to perform periodic checking of connecting clients on my Barracuda SSL VPN?
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How do I use the standalone Network Connector client in Linux on my Barracuda SSL VPN?
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What are the available authentication schemes on my Barracuda SSL VPN and how can they be configured?
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How can I configure Network Connector in standalone mode on Fedora 9 on my Barracuda SSL VPN?
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How do I upload a Network Solutions certificate on the SSLVPN?
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Why are Remote Desktop connections slow when connecting from Windows Vista or Windows 7 through my Barracuda SSL VPN?
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How do I create an RDP RemoteApp on the Barracuda SSL VPN?
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When should I use a Path-based reverse proxy Web Forward type on my Barracuda SSL VPN?
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When should I use a Tunneled proxy Web Forward type on my Barracuda SSL VPN?
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How do I create a debug log for the client Agent on my Barracuda SSL VPN?
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How can I setup an Active Directory user database on my Barracuda SSL VPN?
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How do I configure Active Directory authentication over LDAP on my Barracuda SSL VPN?
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What is Network Connector on my Barracuda SSL VPN and how can I configure it?
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How do I configure Outlook Web Access with HTTP auth on my Barracuda SSL VPN?
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How can I configure NAC Exceptions for my Barracuda SSL VPN?
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How do I configure my Barracuda SSL VPN for High Availability for use with the Barracuda Load Balancer?
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What is a Network Place on my Barracuda SSL VPN?
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What are up and down commands used for in Network Connector on my Barracuda SSL VPN?
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Why is the SSL VPN Agent launching when a user logs in to my Barracuda SSL VPN?
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How can I configure an IP phone to work through Network Connector on my Barracuda SSL VPN?
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How do I create a Scheduled Report on my Barracuda SSL VPN?
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How do I create reports on my Barracuda SSL VPN?
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What are Reports on my Barracuda SSL VPN?
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Why is there no interface available to launch Network Connector on my Barracuda SSL VPN?
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Can I use native RDP on pre-Windows XP SP2 systems with my Barracuda SSL VPN?
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How can I force a user to log off my Barracuda SSL VPN?
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How can I set the Personal Questions in my Barracuda SSL VPN?
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How can I set a user’s password on my Barracuda SSL VPN?
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How do I transfer a CA-signed SSL certificate from a legacy SSL-Explorer to a Barracuda Networks SSLVPN?
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How do I upload a Verisign certificate to my Barracuda SSLVPN?
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How can I change the More button on the login page of my Barracuda SSL VPN so it displays a drop down menu of user databases?
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How do I configure Network Connect on a Mac on my Barracuda SSL VPN?
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Why did Network Connect stop working with my Barracuda SSL VPN when I installed Snow Leopard on my Mac?
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How can I use Quickbooks via my Barracuda SSL VPN?
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How can I minimize the risk of security breaches with the Barracuda SSL VPN?
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What are Attributes on my Barracuda SSL VPN?
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How can I upload an Alpha SSL certificate to my Barracuda SSL VPN?
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What pattern matching type does the built-in user database password pattern use on my Barracuda SSL VPN? How can I enforce password complexity rules on my Barracuda SSL VPN?
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What are authentication schemes on my Barracuda SSL VPN?
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Can I use FTP over my Barracuda SSL VPN?
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When I attempt to download a file on my Barracuda SSL VPN it opens inside an application or the browser window. How can I download it?
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What are Barracuda SSL VPN Resources?
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How are users granted access using Policies to use Resources on my Barracuda SSL VPN? How can I create and configure Policies?
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How will I know when new firmware is available for my Barracuda SSL VPN?
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How can I restrict user sessions on my Barracuda SSL VPN?
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How do I force my Barracuda SSL VPN to only accept connections on a specific hostname?
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How can I delegate administrative rights to other users on my Barracuda SSL VPN?
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What are Access Rights on my Barracuda SSL VPN? How can I configure them?
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What is a Realm on my Barracuda SSL VPN?
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What is an SSL Tunnel and how do I configure one on my Barracuda SSL VPN?
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How do I set up a Network Place on my Barracuda SSL VPN?
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What is the Virtual Keyboard and why does it exist on my Barracuda SSL VPN?
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What are the User Console and Management Console on my Barracuda SSL VPN?
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How does my Barracuda SSL VPN differ from other VPN technologies, such as IPSEC?
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How does my Barracuda SSL VPN differ from other VPN based software, such as OpenVPN?
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What is the Barracuda SSL VPN?