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Barracuda SSL VPN

Why isn't my Network Connector working with OS X version 10.7 Lion on my Barracuda SSL VPN?

  • Type: Knowledgebase
  • Date changed: 3 years ago

Solution #00005677



Applies to all Barracuda SSL VPN units with failing Network Connectors working with Mac OS X 10.7 (Lion).


This solution addresses Mac OS X Lion incompatibility with previous versions of the network connector feature. Note that this solution resolves both web-launched and stand-alone network connector issues. 

(Remove the .sslvpn folder with any previous configuration first. This can be found normally in the profile folder location of the user that's logged on. I.E. \Users\username\.sslvpn)
  1. Install the appropriate Tunnelblick version based on your MAC OS X version:
  2. Create a folder on the desktop and rename the folder accordingly.
  3. Log into the SSLVPN navigate to Resources -> Network Connector -> Click 'More' on the client configuration -> Download the client configuration file to your desktop.
  4. Extract the following four files ( ca.crt, client.crt, client.key and macos-ovpn file) and add these files to the folder that was created previously. There should be only four files in the folder upon completion.
  5. Rename the folder created in step 2 that includes the four files to have a .tblk file extension ( ex. folder rename to folder.tblk). From this point if you are running tunnelblick you will be able to double click the .tblk file you have created to launch the openvpn connection.
  6. Your configuration should be installed and should launch successfully. Credentials will be prompted for after launching, enter in the details and you should be logged on. 
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