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Barracuda SSL VPN

How do I fix an "AgentLauncher not found" error on my Barracuda SSL VPN?

  • Type: Knowledgebase
  • Date changed: 7 years ago
Solution #00005779

Scope:
This solution applies to the Barracuda SSL VPN, all firmware versions.

Answer:
You may sometimes come across the following error when attempting to launch the Agent: 

load: class com.sslexplorer.agent.client.launcher.AgentLauncher not found.java.lang.ClassNotFoundException: com.sslexplorer.agent.client.launcher.AgentLauncher           
at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)           
at java.lang.ClassLoader.loadClass(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source) at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)Exception: java.lang.ClassNotFoundException: com.sslexplorer.agent.client.launcher.AgentLauncher 

The most common cause of this relates to settings for Anonymous WebDAV.

Log on to the SSL VPN as ssladmin and navigate to Resources > Configuration > Resources. You will probably find that Allow Anonymous WebDAV has been set to No. Change this setting to Yes, then log off and back again.

The Agent should now launch correctly. 

Link to This Page:
https://campus.barracuda.com/solution/50160000000IcGLAA0