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Barracuda MSP – Partner Enablement
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MSP App - Account, Product, and user management

  • Course Number: MSPAPP0101
  • Role: Engineer
  • Duration: 13 minutes

Description

This course is designed for MSPs to train them on how to use the MSP app. This is a tool that enables partners to create accounts, activate products on those accounts, manage users, mange licensing and more. This tool is only available to customers who are a part of the Barracuda MSP division. 

Topics covered in this course (in order)

  1. Accessing the MSP app
  2. Adding an account
  3. Activating products
  4. Excluding users (manually or with CSV)
  5. M365 Connector
  6. Changing products and services
  7. Partner account products and services tab. (Lists of all products and licenses used).
  8. ConnectWise integration overview
  9. Export usage data
  10. MSP roles and access to MSP accounts
  11. User roles explained
  12. Partner resources link page
  13. Billing, credit card setup, automatic payments etc.
  14. MFA setup with BCC
  15. MFA Setup with a directory
  16. How to enforce MFA for a directory
  17. MFA setup with BCC
  18. MFA Setup with a directory
  19. How to enforce MFA for a directory

 

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Self-Paced Training

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Training Materials for MSPAPP0101

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Certification for MSPAPP0101