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Adding Service Modules to Services

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In addition to adding policies to services, you can also add service modules to a service. We have partnered with many third-party applications, including VMware, Office 365, and Hyper-V, to create service modules that allow you to manage these applications from within Service Center.

When service modules are added to a service, the service is applied either using a service plan or by applying it directly to a site, the service module is also applied. Ensure that you must have installed the service module by going to Update Center > Components, clicking Get More, then selecting Service Modules from the Type list.

For more information on service modules, see Using Service Modules.

The Fixed Fee service plan includes the Infrascale service module to provide backup and disaster recovery services to your customers. You do not need to add this service module to any policies; however, you must purchase Infrascale licenses to activate this capability. Call your representative for details.

  1. In Service Center, click Service Delivery > Services.
  2. Click the name of a service.
  3. In the Policies area, click Add.
  4. From the list, select Service Modules > Add.
    All of the installed service modules are listed. 
  5. Select the check box beside the service module you want to add, and then click OK.