You can automatically remove alerts from the Central Dashboard if the condition triggering the alert no longer exists.
Self-healing vs Automatically Clearing Alerts
Some alerts can be set to self-heal and others can be set to close automatically after a certain period of time. All alerts can either self-heal or close automatically, but not both.
- An alert can be set to self-heal if it alerts on an ongoing condition. If that condition is met, the alert can self-heal because the alert is no longer valid. For example, a Patch Status alert can be set to self-heal if the patch’s status changes.
- An alert can be set to clear automatically if it alerts on a one-time event. For example, an alert for a Windows event can be triggered, and then set to close after a certain time period.
The following table outlines some common alert types and whether they can self-heal or clear automatically
Can self-heal | Can clear automatically |
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To set an alert to self-heal
- Locate the name of the monitor you want to configure. See Setting an Alert to Self-heal.
- Click the Alerts tab.
- Click the name of the alert.
- Select the Self-Heal check box.
- Click Save.
To set an alert to self-heal and clear any trouble tickets created as part of this alert configuration
- Locate the name of the monitor you want to configure. See Setting an Alert to Self-heal.
- Click the Alerts tab.
- Click the name of the alert.
- Select the Create Trouble Ticket check box.
- Select the Self-Heal check box.
In the Self-Healing Configuration window, select the Clear Trouble Ticket check box.
- Click Save.
To set an alert to self-heal and notify recipients when the alert self- heals
- Locate the name of the monitor you want to configure. See Setting an Alert to Self-heal.
- Click the Alerts tab.
- Click the name of the alert.
- Select the Self-Heal check box.
- In the Self-Healing Configuration window, select the Enable Self-heal Notification check box.
- From the Notify if alert is cleared within list, do one of the following:
- Select how long to wait before notifying recipients.
- Select any time if you want to be notified whenever an alert self-heals.
- Click Save.