Improvements to PSA Alerts
There are several improvements to PSA alerts:
- PSA alerts now notify the user.
- PSA alerts now include the link to any attachments added by the SOC team.
- PLS alerts that are closed and then updated, such as being reopened, have improved visibility by the SOC team.
Improved Ticket Display
Tickets displayed in the XDR Dashboard now include comments and attachments.
Updates to ConnectWise and Autotask Setup
You can now download integration logs on ConnectWise and Autotask setup pages.
Administrative Enhancements
- A new PowerShell command has been added to improve the download speed of the XDR Collector Windows agent.
- The Audit Log now includes Device Degradation Threshold changes.