You can change a service of the SMB to another email product/bundle/plan from any email product/bundle/plan within the MSP App without having to contact customer support. You can change services from:
A single service to another single service
Multiple services to a single service
Changing services typically take 5-7 minutes to complete. Service terminations can take up to 24 hours.
Subpartners can migrate to/from whatever services they are assigned by the master partner.
Services must be under contract by the MSP. You cannot create or add services that are not purchased.
To change a service, see Changing a Service.