Updates

Barracuda SecureEdge offers firmware updates, security updates, and hotfixes. You can configure a time window for the updates. Since a restart might be necessary, High Availability is recommended for the site appliances in order to avoid downtime. 

In Infrastructure > Settings you can do the following:

• Specify a specific time and date when the update will be done
• Install updates immediately

• Create an update window for a specific site or edge service so that it does not use the default update window.

  

After a period of 3 months, the update will be forced for security reasons. You can view the update window to see when the update will be performed automatically. Also, you can modify this date so that the update will be done earlier. It is not possible to modify the update window for the update to be done after the 3-month period.

Firmware Updates

Firmware updates provide new firmware versions and are performed weekly during the specified time window, for example, always on the night of Sunday to Monday. 

Hotfix Updates

Hotfix updates are performed daily during the specified time window, for example, every day between 1 a.m. and 3 a.m. Hotfix updates provide security updates and hotfixes. 

Site Appliance Update Behavior

The site appliance automatically detects the time zone by geo-locating and applies the updates during the specified time window in its own local time. For example, if the update window is set from 2 a.m. to 4 a.m., an appliance in the eastern US region will apply the update between 2 a.m. and 4 a.m. EST, whereas an appliance located in the United Kingdom will apply the update between 2 a.m. and 4 a.m. GMT. To change the time zone of the appliance, either change it in the Site menu or during deployment. For more information, see How to Create a T/VT Site Configuration in Barracuda SecureEdge.

The site appliance automatically applies firmware and hotfix updates to match the software version of the edge service it is connected to within the update window. Note, however, that this is not the case for an appliance that connects to the edge service for the first time. Such an appliance does not wait until the update window; it updates immediately after connecting to the edge service for the first time.

Edge Service Update Behavior

The Barracuda SecureEdge edge service uses the time zone of the region it is deployed to and applies the updates during the time window in its own local time. For example, if the update window is set from 2 a.m. to 4 a.m., an edge service deployed in the eastern US region will apply the update between 2 a.m. and 4 a.m. EST, whereas an edge service located in the United Kingdom will apply the update between 2 a.m. and 4 a.m. GMT.

The edge service automatically applies hotfix updates. 

How to Edit the Default Update Window

When a new update is available, Barracuda SecureEdge automatically creates an update window. You can edit this update window to meet your requirements. However, it is not possible to modify the update window for the update to be done after the 3-month period.

1. Go to https://se.barracudanetworks.com and log in with your existing Barracuda Cloud Control account.

2. Go to Infrastructure > Settings.
3. In the Firmware Update Windows section, click on the pencil icon next to the Default Update Window you want to edit.  
   
4. Click in the From field to edit the date and time the update window should start.
   
5. A calendar window opens.
   
6. Select the date and click OK.
7. The time window opens.
   
8. Select the time and click OK.
9. Click in the To field and repeat the steps above to edit the date and time that the update window should end.
10. Click Save. 
     

How to Create an Update Window for a Specific Site or Edge Service

1. Go to https://se.barracudanetworks.com and log in with your existing Barracuda Cloud Control account.

2. Go to Infrastructure > Settings.
3. The Settings page opens. Click New update window.
   
4. The Add New Update Window opens. Specify values for the following:
   • Site/Edge Service – Select the site or edge service the update window should apply to.
   • From – Select the time and date when the update window should start.
   • To – Select the time and date when the update window should end.
     

5. Click Save.

(Optional) Edit an Existing Update Window for a Site or Edge Service

1. Go to https://se.barracudanetworks.com and log in with your existing Barracuda Cloud Control account.

2. Go to Infrastructure > Settings.
3. The Settings page opens. Click on the pencil icon next to the site or edge service you want to edit.
   
4. The Edit Update window opens. Edit the value you are interested in.
   
5. Click Save.

(Optional) Remove an Existing Update Window for a Site or Edge Service

1. Go to https://se.barracudanetworks.com and log in with your existing Barracuda Cloud Control account.

2. Go to Infrastructure > Settings.
3. The Settings page opens. All sites or edge services in the selected workspace are displayed.
4. To remove an existing update window, click on the trash can icon next to the specific site or edge service.
   
5. The Delete Update Window page opens.
   
6. Click Ok.

How to Install an Update Immediately

1. Go to https://se.barracudanetworks.com and log in with your existing Barracuda Cloud Control account.

2. In the left menu, click the Infrastructure icon, and then select Settings.
3. Click Install now.
   
4. Read the information and click Confirm.