Only an Admin user can create new users.
New Barracuda XDR Dashboard users can be assigned either the Admin role or the User role. Users with the Admin role can create new users and users without it can't.
Each Barracuda XDR Dashboard user must have a unique email address. If an email address is already being used for another user in the same organization, the user won't be created.
Once the user is created, an email with their registration code for multi-factor authentication is sent to the email address used. The code is valid for 24 hours.
The user must follow the link in the email (https://dashboard.skoutsecure.com/react-register), validate, use their registration code to log in and create their password before they can log into Barracuda XDR Dashboard.
Multi-Factor Authentication
Users can use any TOTP authenticator app, such as Google Authenticator or Authy.
To create a new user
In Barracuda XDR Dashboard, click Administration > User Management.
Click Add User.
Type the following:
Full Name
Cell Phone (2-Factor Authentication)
Email
Select the Organization.
Select one of the following Multi-Factor Authentication methods:
SMS
Email
Multi-factor app
None
Enable one of the following check boxes:
Admin
User
Click Add User.