It seems like your browser didn't download the required fonts. Please revise your security settings and try again.
Barracuda XDR

Creating Users

  • Last updated on

When the Account is initially created, Barracuda XDR Enablement creates the first user.

Only an Admin user can create new users.

New Barracuda XDR Dashboard users can be assigned either the Admin role or the User role. Users with the Admin role can create new users and users without it can't.

Each Barracuda XDR Dashboard user must have a unique email address. If an email address is already being used for another user in the same organization, the user won't be created.

Once the user is created, an email with their registration code for multi-factor authentication is sent to the email address used. The code is valid for 24 hours.

The user must follow the link in the email (https://dashboard.skoutsecure.com/react-register), validate, use their registration code to log in and create their password before they can log into Barracuda XDR Dashboard.

Multi-Factor Authentication

Users can use any TOTP authenticator app, such as Google Authenticator or Authy.

If you use your authenticator app, request that an admin edit your user to use SMS or email as the MFA method. You can then enable and set up MFA for yourself.

To create a new user

When selecting Organization, most of the time you will select All, so the user can access the same list of accounts you can access. If you select an individual account, the new user can only access that one account.

  1. In Barracuda XDR Dashboard, click  Administration > User Management.

  2. Click Add User AddUser.png .

  3. Type the following:

    • Full Name

    • Cell Phone (2-Factor Authentication)

    • Email

  4. Select the Organization. The default is All.
    If you select All, the user can access the same list of accounts you can access. If you select an account, the new user can only access that one account.
    NOTE You will not see the Organization field when creating a new user if you are a user who only has access to a single account.

  5. Select one of the following Multi-Factor Authentication methods:

    • SMS

    • Email

    • Multi-factor app

  6. Enable one of the following check boxes:

    • Admin

    • User

      AddUserDialog.png

  7. Click Add User.