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Barracuda XDR

Barracuda Campus is getting an upgrade!

We are excited to announce that Barracuda Campus will migrate to a new platform around mid-January 2026. Please see the announcement on the Campus Dashboard to find out more.

Working with the Alerts & Alarms Page

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The Alerts & Alarms page gives you a wide variety of tools to analyze alarms, alerts, and tickets.

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  1. The Filter area gives you tools to filter the All Tickets table. See Filtering the Alarms & Alerts Page.

  2. Select the start date for the filter.

  3. Select the end date for the filter

  4. Type one or more keywords, separated by commas.

  5. Select a search type: All, Alerts, or Alarms.

  6. Select a status: All, Awaiting SOC, Open, or Closed.

  7. Select an impact: All, High, Medium, or Low.

  8. Click to initiate the search.

  9. The All Tickets table displays the tickets created from alerts and alarms. See Viewing Tickets on the Alerts & Alarms Page.

  10. Click to edit the columns displayed on the All Tickets table. See Editing the Columns Displayed in the All Tickets Table on the Alarms & Alerts Page.

  11. Click to export the contents of the table as a CSV file. See Exporting the All Tickets table.

  12. Click the forward or back arrows to navigate the pages.

  13. Click to select the number of tickets displayed per page.