The Patch Management Overview window provides a summary of the approval settings for available Microsoft Updates and the number of devices being patch managed. Additionally, the overview provides a checklist of actions that are waiting to be taken in the form of a to do list.
The approval of a patch is always reflected immediately on the Overview page. However, the Status (Installed, Failed, Needed, and so on) comes from Onsite Manager and is updated within the hour.
- In Service Center, click Patch Management > Overview. Here is a summary of what you see in the Patches section:
- Approved - Install (Including Mixed) The number of Microsoft Updates that have any approval status other than Declined. If you want more information about the approved patches, click the corresponding number to display the Patch Approval window.
- Approved - Remove (Including Mixed) The number of Microsoft Updates that have been approved for removal. If you want more information about the approved patches, click the corresponding number to display the Patch Approval window.
- Approved - Mixed The number of Microsoft Updates that have been approved for Install for at least one approval group and approved for Remove for at least one other approval group. If you want more information about the approved patches, click the corresponding number to display the Patch Approval window.
- Patches Declined The number of Microsoft Updates that have an approval status of Declined. If you want more information about the patches that have been declined, click the corresponding number to display the Patch Approval window.
- Patches Not Approved The number of Microsoft Updates that have not been approved. After Patch Tuesday, it's a good idea to check this item to see if there are any patches to review and approve. If you want more information about patches that have not been approved or if you want to approve them, click the corresponding number to display the Patch Approval window.
- Patches Failed The number of Microsoft Updates that have failed to install. If you want more information about the failed patches, click the corresponding number to display the Patch Report window.
- Patches Needed The number of updates that are needed by managed devices. Updates that are needed will be installed automatically if the agent policy is set to do that.
- Based on the synchronization settings that tell Barracuda RMM what patches to look for, Barracuda RMM communicates with update services to check whether the update is needed by the computers that are being managed. Critical Updates and Security Updates are automatically approved for detection.
- Total Computers The number of devices that are being patch managed.
- Computers with Patch Errors The number of devices that have experienced errors while attempting to install Microsoft Updates. If you want to see more information about the computers with patch installation errors, click the corresponding number to display the Managed Device Report window.
- Computers Needing Patches The number of devices that need Microsoft Updates approved for the installation to occur. If you want to see more information about the computers that need patches installed, click the corresponding number to display the Device Report window.
- To Do Keeps track of actions that have to be performed and are required for effective operations. Refer to the list on a daily basis to ensure your customers have access to the most current Microsoft Updates.