You can customize the Service Center by doing any of the following:
- Setting Refresh Options for the Central Dashboard and Alert Lists
- Enabling or Disabling Website Usage Tracking
- Setting Regional Preferences
- Setting Onsite Manager Installer Preferences
- Setting the Global Default for Down Device Deletion
- Adding or Deleting Performance Counters
- Adding or Deleting SNMP OIDs
- Adding or Deleting a Custom Network Service
- Setting How Long to Keep Data
- Viewing or Changing the Communication Settings
- Setting Default Email Options
- Turning Log Monitoring On or Off
- Setting System-Wide Alerting Actions for Site Communication Failures
- Setting System-Wide Alerting Actions for New Devices
- Setting System-Wide Alerting Actions for Loss of Monitoring Protocol
- Modifying System-Wide Alert Configurations
- Creating Custom Ticket Statuses
- Working with Printer Transforms
- Setting Remote Control Options
- Configuring IP Ranges Allowed to Log In
- Configuring Idaptive
- Collecting Diagnostics for Support Purposes
- Configuring Modems