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Barracuda RMM
formerly Managed Workplace

Service Center System Requirements - Hosted

  • Last updated on
Application Framework

The following application framework is required:

  • Microsoft .NET Framework 4.8 and Advanced Services
Web Framework

The following web framework is required:

  • ASP.NET Core 3.1
Required External Sites for Barracuda RMM

The following table outlines the external sites that must be allowed by security products for Barracuda RMM to function properly.

In addition to these sites, the URL where Service Center is installed must be accessible for communication between Onsite Manager, Device Managers, and managed devices.

 

 

Site
Service Center
Onsite Manager
Device Manager
Technician's computer

https://barracudamsp.com

Links to various product pages

         X   

https://support.barracudamsp.com

Links to Knowledge Base articles

         X   
https://wl.msp1services.com/lookup.php  

Warranty lookup service                         

         X   
http://www.update.microsoft.com
Patch metadata, wuident.cab
         X          X  

http://ds.download.windowsupdate.com

Windows self update URL

           X  

http://download.mw-rmm.barracudamsp.com/

Update Center components, initial patch metadata, Service Center online help

         X          X            X 
https://whatsmyip.mw-rmm.barracudamsp.com/
Whats My IP service
         X   

ls-service.mw-rmm.barracudamsp.com
(RMM 2022.1 and higher)

lplic.levelplatforms.com  

License service, telemetry service, Service Center locator

         X          X            X 
https://updatecenter.mw-rmm.barracudamsp.com/UpdateCenterService/
(RMM 2023.1 and higher)
www.levelplatforms.com
Update center metadata
         X   

https://www.islonline.net/download

PRC Viewer and Server

         XX            X                 X
https://download.microsoft.com
Used by setup to download required components (prerequisites)
         X          X            X 

https://sws.update.microsoft.com

Used to connect to Microsoft patch management

         X          X  

wsus.ds.download.windowsupdate.com

Used in the bits-client log

 XX 
Required for Advanced Software Management

https://content.ivanti.com
Provides patch bulletin metadata.

XXX 
Required External Sites for Avast Business Antivirus Pro Plus

If you’re using Avast Business Antivirus Pro Plus, the following external sites must be allowed by security products:

  • *.avast.com
  • *.avcdn.net
Required External Sites for Service Modules

If you’re using a service module, consult the documentation for the integrated program for any external sites that are required for communication.