To prepare Intel® AMT devices for discovery, you must do the following:
- Configure the device in Small Business Mode (SMB) mode. AMT devices configured to run in Enterprise mode are not compatible with Barracuda RMM.
- Configure the user for the Intel® AMT device. It is recommended that you use the same account on all Intel® AMT devices in the environment so that when you scan the network you can provide a single credential for the Onsite Manager to use for discovery.
- Configure the Intel® AMT device for SMB.
- For devices that are prior to version 4.0, ensure the host name is the same as the host name that is set in the operating system and configure the device for DHCP mode.
| AMT Firmware | DHCP Mode | Static Mode |
|---|---|---|
| <4.0 | Supported when both AMT and operating system are set to DHCP mode and use the same hostname | Not supported |
| >=4.0 | Supported when both AMT and operating system are set to DHCP mode and use the same hostname | Supported when both AMT and operating system are set to the same static IP address |