Performing the Upgrade
- Double-click the file SetupSC.exe to launch the Service Center installer. Click Install Now.
The installer detects an older version of Barracuda RMM and asks if you want to upgrade. - Click Yes.
The installer welcome screen opens. Click Next.
- Click Next to continue.
The Public Service Center Communication Settings dialog box opens. - Enter the following information:
- Public facing Service Center URL, which is the URL for the Service Center user interface.
- Public SCMessaging URL, which is the URL used by the Onsite Managers and Device Managers to report and send data to Service Center.
- Click Next.
- On the Ready to Install the Program dialog box, click Upgrade.
- When the installation completes, click Continue on the Service Center Installation Completed dialog box to begin the Report Configuration Wizard.
- Indicate where Microsoft SQL Reporting Services is installed by selecting either Local Machine or Remote Machine.
- If you selected Local Machine, click OK. Select the check box for the Reporting Services Instance and click OK.
- If you selected Remote Machine, select the machine where the SQL Reporting Services is installed. Enter a User Name and Password for a Local or Domain Administrator. If you are using a Domain Administrator, include the Domain in the User Name (such as Domain\User).
Click OK.
Select the check box for the Reporting Services Instance and click OK.
- Click OK when notified that the Report Server configuration succeeded.
- Click Exit to close the installer.