- In Service Center, click Configuration > Alerting > Alert Categories.
- Click Add.
- Do one of the following:
- To add a category under an existing category, select an existing Category Folder from the list.
- For example, select Device Availability from the list.
- To add a new category, select the Other check box and type a name for the new folder in the box that displays.
- In the Category box, type a name for the new alert category. For example, type Device Down 5 Minutes as the category.
- Click Save.
Barracuda RMM
formerly Managed Workplace
formerly Managed Workplace