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Barracuda RMM
formerly Managed Workplace

Scanning Devices

  • Last updated on

Typically, you would scan a device when you suspect that it has been infected, or after you have updated the virus definitions. You can scan a device directly on the Avast Business Antivirus page for a device.

To scan a device
  1. Do one of the following:
    • On the multi-site page, in the Alert Summary area, click the number beside Sites with virus scan overdue.
    • On the site page, in the Alert Summary area, click the number beside Devices with virus scan overdue.
  2. Click the name of a device to open the device level page.
  3. In the Management area, click Scan Now.
    When the scan begins, a message will display at the top of the page stating "The requested action was queued successfully".
  4. Click the red X to close this message.
To scan all devices at a site

You can initiate a scan on all devices at a site.

  1. In Service Center, click Avast Antivirus.
  2. In the Deployment Summary area, click the number beside Sites configured with Antivirus.
  3. Click the name of a site.
  4. In the Management area, click Scan Now.
    When the scan begins, a message will display at the top of the page stating "The requested action was queued successfully".
  5. Click the red X to close this message.
To update virus definitions on a device

You can quickly search for and act on devices that have out of date virus definitions.

  1. Do one of the following:
    • On the multi-site page, in the Alert Summary area, click the number beside Sites with virus definition out of date.
    • On the site page, in the Alert Summary area, click the number beside Devices with virus definition out of date.
  2. Click the name of a device to open the device level page.
  3. In the Management area, click Update Virus Definitions.
    When the update begins, a message will display at the top of the page stating "The requested action was queued successfully".
  4. Click the red X to close this message.
To update virus definitions at a site

You can update virus definitions on all devices with Avast Business Antivirus installed at a site.

  1. In Service Center, click Avast Antivirus.
  2. In the Deployment Summary area, click the number beside Sites configured with Antivirus.
  3. Click the name of a site.
  4. In the Management area, click Update Virus Definitions.
    When the update begins, a message will display at the top of the page stating "The requested action was queued successfully".
  5. Click the red X to close this message.