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Barracuda RMM
formerly Managed Workplace

Closing Trouble Tickets

  • Last updated on
  1. In Service Center, click Trouble Tickets > Ticket Management.
  2. Do one of the following:
    • Select the check box beside the title of the trouble ticket you want to close.
    • Type the ticket number in the Search Ticket ID box and click Filter. Then select the check box beside the title of the trouble ticket you want to close.
  3. To close the ticket, click Close Tickets.