An issue we have encountered with Avast, as deployed from Barracuda RMM, with Servers is that they crash or throw a Blue Screen of Death (BSoD) forcing you to restart. In order to fix this, please follow these steps below.
- Follow the knowledge base article: Cleanly reinstall Avast Antivirus in Barracuda RMM.
- Before the reinstall process, do the following:
- In your Service Center select Service Delivery.
- Select Policies.
- Then click on Avast Antivirus.
- Select the Antivirus policy you have deployed to the problematic servers.
- Click on Server Settings.
- Go to the Troubleshooting tab.
- Remove the checkmark on Enable Hardware-Assisted Virtualization as seen in the screenshot below.
- Finish the reinstall as per step 1.
