The Barracuda RMM Support Team discovered a change in SentinelOne API access, moving from an API Token to a JWT Access Token. As the Barracuda RMM development team works on this new access token, SentinelOne has supplied us with steps to generate a legacy token for use within Barracuda RMM.
- Log in to your SentinelOne Management Console
- North American Dashboard: https://usea1-rmm.sentinelone.net
- European Dashboard: https://euce1-rmm.sentinelone.net
- Click on Help
- Select API Doc
- At the search on the top left, type Generate
- Go to Users
- Select Generate API Token
- Click Run on Console
- Change "boolean" to "true" for forceLegacy on line 3
- Click on Run API Query at the bottom
- On the right-hand side, copy your token out (without the quotation marks)
- Next, log in to your Barracuda RMM instance
- Expand Configuration
- Then Integrations
- Click on SentinelOne
- Next, you want to add your email address for SentinelOne, the API Token and your Account ID
- The Account ID is found in SentinelOne Management Console by going to Sentinels, then Account Info
- Allow for the Integration to complete, and then click Configure beside your Sites to relink them