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Attention

Starting May 1st, 2018, we will no longer offer the ArchiveOne family of products. This includes all editions of ArchiveOne, ArchiveOne for Files, Max Compression, and Access Security Manager. If you currently hold a maintenance and support contract, you will continue to receive our award-winning support until your contract expires, or until May 1st, 2019, whichever occurs first. The license for ArchiveOne is perpetual; therefore the software may continue to be used independently without any updates or support indefinitely.

How to Manually Remove Servers Listed in the Install Summary

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This article applies to Barracuda ArchiveOne version 7.3.

The Status node in the ArchiveOne admin console lists all the servers where any of the ArchiveOne components (ArchiveOne services, Search & Retrieval websites, and Administration console) are installed. If you have decommissioned a server, but it is still erroneously listed in the install summary, you can manually remove the server by editing the configuration.

Edit the InstallStatus.ini File

To do this:

  1. On the Archive server, browse to the Add-ins share (by default: C:\ProgramData\Barracuda\ArchiveOne\Add-ins\AOnePol).
  2. Open the InstallStatus.ini file in a text editor such as Notepad.
  3. Find the line containing the server name of interest: [SERVER.domain.com]
  4. Delete this line and the next 4 lines listing Version, Components, LastHeardFrom, and LastHeardFromLocal:
    • [SERVER.domain.com]
    • Version=7.3.0.0000
    • Components=Services, Websites, Admin
    • LastHeardFrom=2017-00-00T00:00:00.0000000+00:00
    • LastHeardFromLocal=00 January 2017 00:00
  5. When you have deleted the block of five lines relating to the server you want to remove, save and close the file.

When you reopen the ArchiveOne Admin console and select the Status node, the server is no longer listed.