Customers that use a third-party awareness training platform, in conjunction with our email security solutions, will encounter link clicks coming from various Barracuda maintained services. Some of these clicks will come from documented IPs, while others will not.
(See Barracuda Networks published IP list.)
Here are some recommended best practices when using a third-party SAT:
Add IP or sending domain exemptions in Email Gateway Defense.
Add exemptions in Impersonation Protection (IP) and/or Incident Response (IR). Note that the exemptions are linked between IP and IR, thus, exemptions added to one product will be replicated to the other.