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Barracuda RMM
formerly Managed Workplace

The VAR Dashboard

  • Last updated on

The VAR Dashboard displays information about current solution providers that have been added to the Hosted Service Center, each having their own exclusive VAR Virtual Service Center. New VARs may be added using the controls on this page.

The following information is provided about each VAR that has been added to the Hosted Service Center:

Item Description
Name The VAR Company Name that was set when the VAR was created.
Code The VAR Code that was set when the VAR was created. Each VAR in the Hosted Service Center must have a unique VAR Code.
Active Sites The number of active sites that the VAR is monitoring.
Activation Date                  The date that the VAR was added.
Status

var_active.gif

var_disabled.gif

The VAR is active.

The VAR is disabled.

Deletedelete_var_admin.gifClick to delete the VAR.

Each listed VAR may be expanded by clicking + next to the VAR name, to view the following information about the sites being monitored by this VAR:

ItemDescription
Client NameThe name used to identify the site in the Virtual Service Center
OM VersionThe version number of the Onsite Manager
Device Count                             The total number of devices being monitored
Server CountThe number of servers being monitored
Install DateThe date that this site was registered

To add a new VAR Virtual Service Center

  1. In the Hosted Console website, click Status > VAR Dashboard.
  2. Click Add New VAR.
  3. Enter the VAR Company Name.
    This is how the VAR is labeled in the Hosted Console Dashboard.
  4. Enter the VAR Domain.
    This is used to distinguish between each VAR on the login page and database, and must be provided to the VAR for them to access their Service Center.
  5. Enter the VAR Code.
    This is used to track VAR licensing.
  6. Enter identifying information for the VAR in the First NameLast NamePhone Number, and Email Address boxes.
  7. Enter address information for the VAR in the Street, P.O. Box (if required), City, State/Province, Country, and Postal/ZIP Code boxes.
  8. Enter the User Name and initial Password for the Admin user that is created with the Virtual Service Center.
  9. In the VAR Settings section, select the Default Language and VSC Blueprint for the VAR.
    The host name or IP of the database server is pre-populated based on the database server specified during installation. By default, the SQL Authentication User Name and Password boxes are populated with the credentials that were used during installation. Different credentials can be specified by entering the information into the SQL User Name and Password boxes.
  10. Select the server where the Virtual Service Center will be created from the Application Server list.
  11. Select the process where the Virtual Service Center will be created from the Worker Process list and click Save.
    You can add a new worker process to host the VAR by selecting Add new process.

The Application Server and Worker Process lists will be automatically populated using the application server and worker process that has the lightest load, but you can override this by making another selection.

To edit the details of an existing VAR, see VAR Configuration.

To delete a VAR Virtual Service Center

Deleting a VAR Virtual Service Center results in deleting the database.

  1. In the Hosted Console website, click Status > VAR Dashboard.
  2. Click the Delete icon that corresponds with the VAR you want to delete.
  3. Click the OK on the confirmation dialog box that appears.
To move a VAR Virtual Service Center
  1. In the Hosted Console website, click Status > VAR Dashboard.
  2. Click the VAR Name to open its VAR Configuration.
  3. Switch to the Configuration tab and under Server Configuration select an Application Server and Worker Process to which you want to move the VAR, and click Save.

The VAR Domain section lists the changes in the Operational State (UnloadingLoaded) as the move is handled. The selection list for worker processes displays those currently available on the selected Application Server. Also, there is a selection list to add a new worker process. The progress counts down the time remaining to completion. While the VSC is being moved, it cannot be accessed by users.

VAR Virtual Service Centers can be moved to a different worker process either on the current application server or another application server.