Adding a Monitor for Print Services

You can monitor and alert on a variety of print services, including the following scenarios:

• When the printer issues a critical or warning message.
• When the printer is down.
• When there is a paper jam or other custom warning.
• When the printer cover is open.
• When toner levels are low.
• When other supplies (such as fusers and drums) are low.
• When the printer has printed a specific amount of pages.

To add a monitor for print services

1. In Service Center, click Service Delivery > Policies > Monitoring.

2. Click the name of a monitoring policy.

3. Click the Monitors tab.

4. Click Add Monitor.
5. From the Choose Monitor Type list, select Print Services.
6. Click Add Monitor.
7. In the Monitor tab, type a title for the monitor.
8. Optionally, type a description for the monitor.
9. Ensure the Enabled check box is selected.
10. From the Monitor Type list, select the monitor type.
11. To configure an alert, see Setting Alert Actions.
12. Click Save.