Editing a Support Assistant Policy

After deploying Support Assistants with a specific policy, you can edit the policy. Changes to the policies are pushed down to managed devices when you click Save. Service Center queues the update for any devices that are offline at the time and complete it when the device becomes available.

1. In Service Center, click Service Delivery > Policies > Support Assistant.
2. Click the name of the Support Assistant policy you want to modify.
3. Click the Settings tab.
4. Click Modify.
5. Make the required changes.
6. Click Save.