This page provides the following topics:
Site Overview Page
The Site Overview page displays which service plans and services have been applied to a site. You can:
View the service plan applied to a site.
Apply a different service plan to a site, or change the service delivery model.
View the services that were manually applied to a site
Add more services.
Delete manually-applied services from a site.
To view the service plan applied to a site
In Service Center, click Dashboards > Central Dashboard.
Click the name of a site
The Service Plan Application section displays the service plan.
To change the service plan applied to a site
You can change the service plan applied to a site. For example, if you upsell a customer to a more comprehensive service plan, you can apply the service plan from the Site page to automatically implement the more comprehensive services.
In Service Center, click Dashboards > Central Dashboard.
Click the name of a site.
In the Service Plan Application section, click the gear icon .
Click the chevron beside the site name.
Click Modify.
Select a new service plan from the list.
Click Save.
To view the additional services applied to a site
In Service Center, click Dashboards > Central Dashboard.
Click the name of a site
The Additional Services section lists all of the services that have been applied to the site manually(i.e., not automatically applied via a service plan). Optionally, click a service name to open the Service page.
To apply a service to a site
You can manually apply a service directly to a device.
In Service Center, click Dashboards > Central Dashboard.
Click the name of a site.
In the Additional Services section, click the plus icon .
Select the check box beside each service you want to add.
Click Add.
To delete a service that was manually applied to a site
When a service was applied to a site manually, you can remove it from the site at any time.
In Service Center, click Dashboards > Central Dashboard.
Click the name of a site.
In the Additional Services section, click the delete icon beside the manually applied service you want to remove.