You can view and take action on Avast Business Antivirus alerts at the multi- site, site, and device level. The Avast Business Antivirus Overview pages are designed so that you can view alerts by category, or view all alerts at the multi-site, site, or device level. You can then take action on individual alerts by creating tickets, viewing and modifying the monitoring configuration, and clearing or suppressing the alert.
See the following topics, below:
Viewing Avast Business Antivirus Alerts by Category
Viewing All Avast Business Antivirus Alerts
To manage Avast Business Antivirus alerts
Viewing Avast Business Antivirus Alerts by Category
Both the multi-site and site page views include an Alert Summary section where you can view Avast Business Antivirus alerts in the following categories:
Threats detected
Virus definition out of date
Antivirus disabled
Virus scan overdue
Restart required
Viewing All Avast Business Antivirus Alerts
Each Avast Business Antivirus page also includes an Active Alerts link at the top that you can click to view a list of all alerts across all sites, at that site, or for that device.
To manage Avast Business Antivirus alerts
In Service Center, click Avast Antivirus.
Do one of the following:
In the Alert Summary section, click the number beside the alert category you want to view.
Click the Active Alerts link at the top of the page.
Address the alert in one of the following ways:
To view the Avast Business Antivirus page for a site, click the link in the site column.
To view the Avast Business Antivirus page for a device, click the link in the Device/Website column.
To view and potentially modify the alert configuration, click the link in the Alert Configuration column.
To create a trouble ticket to take action on the alert, click the Create Ticket link.
To clear an alert, select the check box beside the alert, and then click Clear. For more information about clearing alerts, see Clearing Alerts.
To clear all alerts, click Clear All.
To suppress an alert, select the check box beside the alert, and then click Suppress. For more information about alert suppression, see Suppressing Alerts.