When onboarding devices at a site, issues may arise that prevent devices from being monitored.
The Onboarding Overview dashboard helps you identify and correct some common discovery issues, including:
Windows devices that do not have WMI enabled.
SNMP devices that do not have SNMP enabled.
Windows devices that do not have RDP enabled.
Windows devices that do not have the Admin share enabled.
No ICMP for devices that are responding to ARP only.
MAC or Linux devices that do not have SSH enabled.
Devices that are not monitored by a monitoring policy.
VMware devices that do not have vSphere credentials.
After correcting the issue, you can trigger the device discovery scan to verify that the device is being monitored as expected.