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Attention

Starting May 1st, 2018, we will no longer offer the ArchiveOne family of products. This includes all editions of ArchiveOne, ArchiveOne for Files, Max Compression, and Access Security Manager. If you currently hold a maintenance and support contract, you will continue to receive our award-winning support until your contract expires, or until May 1st, 2019, whichever occurs first. The license for ArchiveOne is perpetual; therefore the software may continue to be used independently without any updates or support indefinitely.

How to Configure ArchiveOne to Use a Static MAPI Profile

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This article refers to the Barracuda ArchiveOne version 7.0 and higher. This article assumes you have a suitable MAPI profile. You can manually create a MAPI profile using the MFCMAPI tool, or using the Mail application in the Control Panel (version 7.2 and higher only). You must be logged on to the Archive server as the ArchiveOne service account in order to complete this article.

Use the steps in this article to configure ArchiveOne to use a static MAPI profile. If you need to set a static profile, Barracuda Networks recommends setting it for both the ArchiveOne services and the admin console.

Before Getting Started

You will need to create a suitable mail profile for use by the ArchiveOne service account. You can create a suitable profile using a number of different methods:

Make a note of the name of the profile you have created for the ArchiveOne service account as you will need to specify the name of the profile in the ArchiveOne configuration.

ArchiveOne Version 7.3 and Higher

Complete the following steps on the ArchiveOne server:

  1. On the Archive server, log in using the ArchiveOne Service account (by default named ArchiveOneAdmin).
  2. Open the Microsoft Services console (services.msc).
  3. Stop and disable the following services:

    • ArchiveOne BMA Service

    • ArchiveOne Index Optimizer

    • ArchiveOne Journal Archiving Service

    • ArchiveOne PST Service

    • ArchiveOne Service

  4. Ensure you have closed all instances of the ArchiveOne admin console.
  5. Browse to the Local Configuration Store in C:\ProgramData\Barracuda\ArchiveOne\LocalConfigurationStore
  6. Open the file Service.ini in a text editor such as Notepad.
  7. This file contains a commented out line '; Profile=test'
  8. Remove the semi-colon from the start of the line and replace the word test with the name of your profile. e.g Profile=Barracuda
  9. Save and close the file.
  10. Repeat the process for the admin.ini file in the same location.
  11. In the Microsoft Services console (services.msc), now enable and start the following services again:
    • ArchiveOne BMA Service
    • ArchiveOne Index Optimizer
    • ArchiveOne Journal Archiving Service
    • ArchiveOne PST Service
    • ArchiveOne Service

ArchiveOne Version 7.2 and Earlier

The steps in this section involves editing the Windows machine registry. Using the Registry Editor incorrectly can cause serious, system-wide problems that may require you to re-install Windows to correct. Barracuda Networks cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk. It is highly recommended that you create a backup of the registry before making any changes.

Complete the following steps on the Archive server:

  1. On the Archive server, log in using the ArchiveOne Service account (by default named ArchiveOneAdmin).
  2. Open the Microsoft Services console (services.msc).
  3. Stop and disable the following services:

    • ArchiveOne BMA Service

    • ArchiveOne Index Optimizer

    • ArchiveOne Journal Archiving Service

    • ArchiveOne PST Service

    • ArchiveOne Service

  4. Ensure you have closed all instances of the ArchiveOne admin console.
  5. Open the Registry Editor by running ‘regedit’.
  6. Browse to: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\AOnePolService\Parameters
  7. Add a new STRING named Profile with the value as the name of the MAPI profile you want to use.
  8. Repeat these steps to create a new Profile key for each of the following:
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AOneBMAService\Parameters
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AOneJournalService\Parameters
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AOnePSTService\Parameters
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AOneReindexService\Parameters
  9. Now browse to: HKEY_CURRENT_USER\Software\C2C Systems\AOne Policy\Settings
  10. There should be a STRING key called Profile.
  11. Right-click and modify this key to set its value to the name of the MAPI profile you want to use.
  12. Close the Registry Editor.
  13. In the Microsoft Services console (services.msc), now enable and start the following services again:
    • ArchiveOne BMA Service
    • ArchiveOne Index Optimizer
    • ArchiveOne Journal Archiving Service
    • ArchiveOne PST Service
    • ArchiveOne Service